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Locate recovery data

Any recovery files created in the event of a Maya crash are saved to your system's temp directory and named <current_file_name>[Recovered-<username>.<date_and_time>].ma. For example, if your username is rsmith and the recovery file was saved on September 28, 2022 at 10:47am, the name of the recovery file will be untitle[Recovered-rsmith.2022-09-28-10.47].ma. See also Recover scenes after a crash.

You can find where your recovery files are saved by querying your system for the location of its temp directory:
Operating system Location of temp directory
Windows As defined by the TEMP environment variable

Use echo %TEMP% to find the exact location

macOS As defined by the TMPDIR environment variable

Use echo $TMPDIR to find the exact location

The default location for TEMP on Windows is \Users\[username]\AppData\Local\Temp\. The AppData directory on Windows is hidden by default. You will need to go to the View tab on File Explorer and select Hidden Items in the Show/hide section to see this directory.

Custom recovery location

Note: This option is Windows only

You can set a custom location for your recovery files instead in the default temporary system directory using an Environment Variable. For more information on how to set this variable, see MAYA_WINDOWS_CRASH_LOG_DIR in the File Path variables topic.

Parent topic: Troubleshooting

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