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Recommended uninstall and reinstall procedures for AutoCAD

Technical Support

Issue:

You are having problems with your AutoCAD-based software and want to know the recommended process for uninstalling and reinstalling products.

Causes:

The program files have been corrupted or are missing.

Solution:

Step 1: Before You begin

Ensure all Autodesk programs are closed. 

Step 2: Uninstall and Reinstall the Program

Product versions 2022 and later (Windows)

  1. ​​​​​On the Start menu, click Settings > Apps > Apps & features.
  2. Select the Autodesk product, and then click Uninstall.
  3. Reinstall the product. See How to install Autodesk software.
Note: Since version 2022, which uses a new installer, you can no longer use the repair option available in earlier versions.

Product versions 2021 and earlier (Windows)

  1. ​​​​​On the Start menu, click Settings > Apps > Apps & features.
  2. Select the Autodesk product, and then click Uninstall.
  3. .When the installer launches, click Repair or Reinstall
  4. Follow the prompts to either repair or reinstall the product.

AutoCAD for Mac versions

  1. If your product shipped with a Remove utility (for example, Remove AutoCAD) you can run it to uninstall all components.
  2. If your product doesn't provide a Remove utility, go to the Finder > Go menu and select Applications; find your product and right-click Move to Trash. You can also drag the product icon to the Trash can in the Dock.
  3. Reinstall the product. See How to install Autodesk software.
Note: If you don't use the Remove utility, you may also need to manually remove other program components. See the macOS section of Remove Autodesk software.

More options

If the instructions above don't solve your problem, you may need to completely remove all components of your Autodesk software before reinstalling it.
To learn more about product removal and clean reinstallation processes, see:

Note: Autodesk recommends that you set a system restore point and/or back up critical data before proceeding with a clean uninstall. If necessary, contact your system administrator or IT professional for assistance backing up the system.

Products:

AutoCAD; AutoCAD Architecture; Civil 3D; AutoCAD Electrical; AutoCAD LT; AutoCAD Map 3D; AutoCAD Mechanical; AutoCAD MEP; AutoCAD P&ID; AutoCAD Plant 3D; AutoCAD Structural Detailing; Advance Steel;

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