Issue:
After installing, updating, or reinstalling Revit or Revit LT, templates or family libraries appear to be missing and cannot be loaded into the project. Country-specific libraries are also missing.Solution:
Troubleshooting Guide
Guided troubleshooting form for this issue: Revit Template Troubleshooting Guide
Alternatively
Revit 2021 and Newer versions
After Installation:
To load family content, use one of the following options:
Cloud-based on demand: The Load Autodesk Family command (available in Revit 2021.1 and later under the Insert tab) loads families from the cloud. For more information on this new feature, see the following help topic: Load Autodesk Family (Have You Tried).
Download content library: Download the content from AKN: How to download Revit Content.
Download content library: Download the content from Autodesk Account - Product updates.
Download sample files: Revit Sample Project Files.
Note: If extraction of downloaded files fails, Run the Extraction as Admin (Right-click, Run as Admin).
Install missing Templates: How to install Revit project and family templates.
Before Installation:
To include the family content with the installation, set up deployment or custom standalone installation, specify the desired Content, and download/install Revit with the customized installer.
Note: This option also allows you to specify what build to install (2021.1 and later versions).
Revit 2020 and Older
Templates and family content can be configured during the Revit installation. If this content was not installed as expected, go through the steps that follow to download the content and then configure Revit to use the content:
- Download the Content: Download and extract the content using the links in the article: How to download Revit Content
- Update Revit Options: If family content (or project templates) still does not exist in Revit, see the following article for information on updating Revit to show the content: Revit family content and template options.