Language support
The Flow Production Tracking web app is now available in three additional languages: Japanese, Simplified Chinese, and Korean.
How to set your language preference
The language for the Flow Production Tracking web app can be set in two places:
- At the site level (for all users of the site)
- At the user level (for an individual user, which overrides the site level language)
Site-wide
To set the language preference for the site, Admins can go to Site Preferences. Under “Language and Formatting” choose “Site Language” and select your preferred site-wide language from the drop-down menu. Any user who has not explicitly set their user-level language preference will now see the Flow Production Tracking Web Application in this language.
As an individual
To set the language preference for an individual user, go to the user’s People page, and under the “Person Info” tab find the setting for “Language”—there is a drop-down list of available languages to choose from. This setting will override any language preference on the site.
The default setting is blank, so by default users will inherit the setting from the site.
What’s been translated
There are parts of Flow Production Tracking we have chosen not to translate at this time, which means they will only display in English. Please see below for a list of areas that will continue to be available only in English for the time being.
- Flow Production Tracking integrations, Toolkit apps, and other API-connected applications. This includes the Import Cut app and RV.
- The API and the event log. Translation is explicitly turned off in the API and the event log, as studios routinely have scripts which depend on strings.
- Data. We have explicitly not translated any strings that are data. This means any strings that have been entered by users as part of the data in a project will NOT be translated.
- Some strings in template projects (such as Big Buck Bunny) may not have been translated, depending on the age of the site.
Translated documentation
Help documentation for the Flow Production Tracking web app has also been translated, and can be viewed in the user’s preferred language.
How to set your documentation language preference
Setting the language on our support site is easy. Simply choose your preferred language from the drop-down menu at the top of the page.
What documentation has been translated
Documentation pertaining to the Flow Production Tracking web app, including user guides and training videos, have been translated, except for the following:
- Partial Developer documentation, as well as some of our RV documentation.
- Developer training videos.
Report an issue
Japan
To report an issue, or for more information about Flow Production Tracking in Japan, please contact shotgun.jpn.info@autodesk.com.
China
To report an issue, or for more information about Flow Production Tracking in China, please contact shotgun.street.china@autodesk.com or find Autodesk China on WeChat.
Korea
To report an issue, or for more information about Flow Production Tracking in Korea, please contact shotgun.korea.info@autodesk.com.