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Frequently Asked Questions
This topic lists all FAQs contained in this publication in no particular order.
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Pages in this section
- FAQ: Does SSO change access to network licensed products?
- FAQ: What happens when a user leaves the company?
- FAQ: What happens if a user experience a name change?
- FAQ: Why am I seeing Okta errors even though I use a different IdP?
- FAQ: Why Am I Required to Enter My Email Twice to Log In?
- FAQ: How To Turn on Logging for AD FS
- FAQ: What are the mandatory Attribute names to be mapped?
- FAQ: What is the objectGUID and is it mandatory?
- FAQ: After new user has logged in using SSO, how do they access software and services?
- FAQ: Why Can't I Create a New Autodesk Account Using My Work Domain?
- FAQ: Why Can't I Edit My Profile or Change my password in Autodesk Account?
- FAQ: Can I Map My Enterprise Users Email To UPN?
- FAQ: Do you have an SSO Diagram?
- FAQ: Do you support Sub Domain Registration?
- FAQ: How do I map missing required properties into my IdP?
- FAQ: What if my Identity provider is not one of those documented in the help guide?
- FAQ: What is Service Provider vs Identity Provider Initiated SSO?
- FAQ: What is the Difference Between Enterprise SSO and AD Sync
- FAQ: Why do I need to sign in periodically when using SSO?
- FAQ: How to update User Email Domain?
- FAQ: Can I test my SSO connection with a fake domain?
- FAQ: Can users sign in on private devices using SSO?
- FAQ: My organization has two Autodesk business plans for different teams, but they share a single domain. Will this cause problems with my plan? Does it matter which SSO admin requests the domain integration?
- FAQ: When do SSO user details update after change in user directory?
- FAQ: How does Just-In-Time Provisioning work?
- FAQ: How do SAML bindings work?
- FAQ: How to test your connection is setup correctly before turning on SSO
- FAQ: How is directory sync impacted when I leave the Business Plan?
- FAQ: Miscellaneous
- FAQ: SSO setup was previously done using the old admin SSO portal and the "Manage SSO" option is not visible under the team settings. How can I switch the Identity Provider?
- FAQ: Can a user update their email account and keep their content when moving from one organization to another?
- FAQ: How to disable Autodesk drive once SSO is enabled?
- FAQ: What happens if an admin account is deleted accidentally? Will all users automatically lose access?
- FAQ: How to add the previously managed users' accounts to a new SSO account?
- FAQ: After the user turns on SSO for their domain, why they do not see everyone in the user management portal for product provisioning? They are not using Directory Sync.
- FAQ: Will test users receive verification emails when testing the SSO connection?
- FAQ: How will users who already signed up for products via the Autodesk website transition to SSO login?
Parent page: About Single Sign-on (SSO)