Configuring Anti-Virus software for use with Autodesk Fusion

2025-03-07

Technical Support

Issue:

Antivirus or firewall is preventing normal operation of Fusion. How to modify the settings in an Anti-Virus software to not interfere with Fusion?

Causes:

Antivirus software can actively scan files while they are in use with Fusion and create operational issues. Security software can also block network connections and interfere with network traffic required to use Fusion.

Solution:

How to modify the settings in your Anti-Virus software to allow for normal operation of Fusion:

You may diagnose this conflict by temporarily disabling any antivirus software and/or firewalls in the local environment and/or on the network. If possible, test Fusion from another location (for example, home, guest network, coffee shop, hotel). This can help to confirm that an issue is specific to the network environment, and not the computer or software installation.

To configure the antivirus software (that is, Norton, McAfee, Symantec, Kaspersky, ESET, Avira), add the Fusion executables to the allowed list in your antivirus software settings. Allowed lists are also referred to as safe list, exception list, or trusted software. Consult with your antivirus software supplier to allow the following Fusion files or installation folders:

Windows:

FusionLauncher.exe
Fusion360.exe
QtWebEngineProcess.exe
accoreconsole.exe
streamer.exe
node.exe (located in %LOCALAPPDATA%\Autodesk\webdeploy\production)

macOS:

Fusion360.app
AutodeskFusion360.app
AcCoreConsole.app

If supported by your antivirus software, it can be easier to add a directory exception for the Fusion installation folders and subfolders:

Windows:
C:\Users\***\AppData\Local\Autodesk\webdeploy\

macOS:
Macintosh HD > Users > *** > Library > Application Support > Autodesk > webdeploy

Check your online hub and Fusion Team, if those are being blocked by your antivirus the URL must be allowed in the antivirus settings.

Products:

Fusion;