Data Panel is missing or blank in Fusion

2025-06-10

Technical Support

Issue:

Users reported that the data panel is missing or tool library appears blank in Fusion.

Tool library may be blank/ empty
When launching Fusion the Data Panel is blank or completely missing:

Broken/blank Data Panel in Fusion.

Shows an error message in Data panel:

Your file couldn't be accessed.

Environment:

Dual Display.
Intel HD Graphics.

Causes:

Applications or third-party programs with virtual graphics display adapters or drivers can force Windows to use the wrong display driver. Fusion will start using the primary adapter found in Windows.
Modifications to the layout of fusion can cause the data panel to not be visible. It can be off screen or otherwise missing.
No Team hub has been created for Fusion account.

Solution:

To avoid this, continue with the suggestions listed.

Create a Team Hub

Use the steps in this article: How to create/signup for a Fusion Team Hub

Restart or sign out and back in

Try restarting Fusion
Sign out from Fusion and then sign back in. See: How to sign out from Autodesk Fusion.

Change the Graphics Driver option in Fusion Preferences

Go to the Fusion Preferences General tab.
Look for the Graphics driver option.
Select DirectX 9, DirectX 11, or OpenGL Core Profile to test between the listed options.
Click Apply.
Click OK.
Restart Fusion.

Graphics Driver Option in Fusion Preferences.

If Direct X11 or OpenGL Core Profile work, use that as a preference option. If the data panel only works on Direct X9, run a Repair with the Service Utility and retry the other options.

Set the QT Rendering Hardware Interface API to D3D11 in the Fusion Preferences

Go to the Fusion Preferences.
Go to the Compatibility & Troubleshooting tab.
Set the QT Rendering Hardware Interface API to D3D11 and restart Fusion.

Compatibility and Troubleshooting section of Fusion Preferences

Adjust Graphics and drivers

Update drivers or reinstall new drivers from the source: How to update graphics driver for Fusion on Windows?
Specify the primary adapter as described here The entire Data Panel space is shown in black.
Uninstall or remove third-party applications and drivers (For example: Duet Display 3).
Adjust the monitors by switching the way they are plugged in.

Reset Layout

In Fusion select File > Layout > Reset to Default Layout.

Reset to default layout option in Fusion

Reinstall Fusion

Uninstall Fusion using the Fusion Service Utility to uninstall Fusion.
Reinstall Fusion by downloading through your Autodesk Account.

Manually reset the Data Panel

How to do a manual reset of the Data Panel in Fusion

Fusion on macOS

In rare cases, if the situation occurs on macOS 14.5 Sonoma, installing Rosetta can help.

Products:

Fusion;