Issue:
There may be an issue with graphics or another technical support request. A diagnostic report is required to help troubleshoot the issue. Verify that the graphics card on a system meets the system requirements for Direct X.Solution:
1. Run C:\Windows\System32\dxdiag.exe to launch the DirectX Diagnostic Tool:
2. Select "Save All Information":
3. In the Save As dialog, select a folder (e.g. "Desktop"), type a file name and save the file