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"Missing files" when installing Fusion 360

Technical Support

Issue:

The following message appears when trying to install Fusion 360: 

Missing files. 
What's wrong? 
The installer is unable to find certain files needed to install Fusion 360. This can happen if installation or update did not complete in some part attempt. 
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Environment:

This article applies to the operating systems listed. If your operating system is not shown, it may be because it is not supported or because support information is not yet available. For details on operating systems no longer supported by the vendor, see Product Support Lifecycle.

Solution:

First, try this troubleshooter form  to help solve the most common issues causing issues installing Fusion 360.
Alternatively, you can follow the manual steps below:

Delete the webdeploy folder and reinstall Fusion 360. Webdeploy can be found at the following locations: 

  • Windows:  
    %localappdata%/Autodesk/webdeploy
  • Mac:  
    ~/Library/Application Support/Autodesk/webdeploy

Products:

Fusion;

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