Approve a change request

After completing the review and impact analysis, the change request coordinator can approve the request and initiate the change order process directly if no approvers have been selected. If approvers have been selected, then a change control board (CCB) review is required.

Use the Change Control Board Review section to review and manage required approvals for the request. If the selected change template includes predefined approvers, the system lists them in the Required column. The coordinator can also add additional approvers from the list of team members. When the request reaches the Change Control Board Review status, the system copies all required and additional approvers to the Remaining Approvers list. Each user must approve the request by performing the Approve workflow action, which moves them from the Remaining Approvers list to the Approved By list. This process makes it easy to track outstanding approvals.

If any remaining approver rejects the request and returns it to Review & Impact Analysis status, the system clears the Remaining Approvers list. All selected approvers must approve again the next time the request reaches the Change Control Board Review status. The same process occurs if the change request coordinator returns the request to review status.

You can repeat the Change Control Board Review multiple times. The system tracks each repetition in the Statistics section and records whether the CCB was skipped.

After final approval or direct initiation of the Change Order, the system updates the Approval Status in the Status section: