Set Up Workflow Reminders
Configure states in a workflow to send out reminder notifications to approvers when a workflow transition is pending. You set up reminders through the Workflow Editor State Properties flyout.
You can set up a reminder to occur every 1 to 30 days, including or excluding weekend days. Each reminder can repeat up to 9 times. For example, a reminder can be sent out every 2 days including weekends, repeated 5 times.
To set up a reminder:
On the Workflow Editor mapping grid, double-click the state to open the State Properties flyout.
In the flyout's General tab, click the Reminder Notifications checkbox.
In the Every drop-down list, select how often you want the reminder sent out in days. You can select anywhere from 1 to 30 days.
To include weekend days, click the Include Weekends checkbox.
In the Repeat drop-down list, select the number of times you want the reminder sent out. You can select anywhere from 1 to 9 times.
Click anywhere outside the flyout to close it.
Set up reminders for other states as needed.
Click the Save icon on the Tool Bar.