This section includes troubleshooting information about the notifications for the Revit family application link to Google Earth.
| Message | Condition |
|---|---|
| You must have Google Earth running to use the acquire capability | Google Earth has not been launched |
| Cannot acquire an image from Google Earth when its main window is minimized. Restore the application and adjust the main window to the size at which you want to take a snapshot | Google Earth window is minimized |
| Camera is too high or tilted down too much in Google Earth. Try zooming in or tilting up a little bit first | Camera height exceeds 16,400 feet (5000 meters) or camera is tilted down too much |
| Unable to connect to Google Earth or other error occurs. Check online help or Usage Notes | See Usage Notes |
| You must have Google Earth installed to use the publish capability | Google Earth has not been installed |
| Publish Progress | Progress bar when publishing |
| Export Progress | Progress bar when exporting |
| Cannot import this file. It is not a supported file format | Exceptions happen or the importing process is not able to continue |