Flame Family 2019.2.3 Update Release Notes

Welcome to the 2019.2.3 Update release of the following Flame Family products (December 10, 2019):

• Autodesk® Flame®
• Autodesk Flare™
• Autodesk Flame Assist
• Autodesk Lustre®

Important: The 2019.2.3 is an important minor update released to fix defects reported by customers through Autodesk support channels. Amongst them, a specific file archiving issue—introduced in the 2019.2 update—has been resolved. As a result, we strongly encourage the upgrade to version 2019.2.3 as soon as possible.

Also, we recommend recreating all archives previously generated with versions 2019.2, 2019.2.1, and 2019.2.2 with version 2019.2.3 to minimize the risk of archiving issues, when projects still exist on the workstations.

Please note 2018.3, 2019.1, and 2020.2 are not affected by this issue.

For further details, please consult our support team.

The fixed bugs are listed here.

Note: You should also take a look at the 2019.2 Update release notes. They contain information that remains relevant to this latest release, including:

• Notes on support for macOS Mojave (10.14)
• Notes on support for AJA driver 14.2.1 and its associated firmware (macOS and Linux)
• Requirements for the new Linux DKU
• Details on the updated Autodesk Network License Manager
• Notifications for legacy hardware end of support for the 2019 releases
• An early notification for the end of support for Nvidia Quadro Q6000 Graphics Cards

Essential Links

Flame Family Link Hub	https://area.autodesk.com/flame-central/
Flame Learning Channel Videos	https://www.youtube.com/user/FlameHowTos
What's New in Flame Family 2019.2 Update	What's New in 2019.2 Update
System Requirements for Flame Family (includes DKU download link)	http://www.autodesk.com/flame-sysreqs
Licenses and Release Download links	https://manage.autodesk.com/ Note: Open the Updates and Add-ons tab for Update release versions. Managing Users & Permissions: https://knowledge.autodesk.com/customer-service/account-management/subscription-management/users-permissions
Download Backburner & Open Clip Creator Utility	https://apps.autodesk.com (Search for Backburner or Open Clip Creator)
Contact Flame Family Support	https://www.autodesk.com/flame-support

Flame Family 2019.2.3 Update Fixed Bugs List

Component	Issue key	Summary
Archive	SMOK-52773	Batch FX segments are sometimes not archived properly.
Media: Export	SMOK-51696	Exporting 10-bit clips using the flame_export command-line tool creates corrupted media files.
Plugins	SMOK-51601	The application crashes on exit after a Spark has been edited in Batch.
Timeline	SMOK-50151	The application doesn't run properly when the primary monitor has a lower resolution than 1920 x 1200.
Tools	SMOK-51187	The application may crash on exit after exiting Text in Batch FX with Hardware Anti-Aliasing enabled.