Welcome to the 2021.0.2 release of the following Flame Family products (November 17, 2020):
Version 2021.0.2 includes bug fixes and support for the new macOS 11 (Big Sur) on Intel-based hardware. Also note Flame Family products do not support M1-based Apple hardware at this time.
Flame Family products version 2021.0.1 have been certified by Dolby Laboratories® as compatible with Dolby Vision™.
Version 2021.0.1 also fixes a number of issues reported by users.
Jump to:
| Flame Central | Flame Central |
| Flame Learning Channel Videos | The Flame Learning Channel |
| What's New in Flame Family 2021 | What's New in 2021 |
| System Requirements for Flame Family (includes DKU download link) | System requirements |
| Licenses and Release Download links |
Autodesk Account
Note: Open the Updates and Add-ons tab for Update release versions.
|
| Download Backburner & Open Clip Creator Utility |
Autodesk App Store
(Search for Backburner or Open Clip Creator) |
| Contact Flame Family Support | Contacting customer support for Flame |
As stated on the System Requirements page, Flame Family 2021.0.2 Update products are certified for the following macOS:
Support for macOS 10.15.1+ (Catalina) and macOS 11.x (Big Sur) comes with the following limitations:
The Flame Family 2021 release now supports CentOS 7.6 (in addition to CentOS 7.4) on all certified platforms listed on the system requirements page.
Note the following:
We recommend that you install CentOS 7.6 on a different system drive or partition if you need to maintain previous software versions.
Download the Linux CentOS DKU v15.0 from the System Requirements page.
Flame Family 2021 version requires the installation of DKU version 15.0 on all CentOS workstations.
DKU 15.0 contains the following changes:
The DKU 15.0 installs in /opt/Autodesk/DKU.
For more details regarding installation of the DKU, see Install the DKU.
If you must install Adobe Flash Player, follow these instructions.
AJA and Blackmagic Design hardware is available on macOS and CentOS.
Flame Family 2021 supports the AJA 15.5 drivers.
Flame Family 2021 supports the Blackmagic Design Desktop Video to version 11.5.
The following cards have been certified:
For installation instructions, see the Configuration guide.
For supported timings, see Broadcast Monitor Supported Timings.
Backburner 2021 is automatically installed when you install any Flame Family product. If you're in an environment running Backburner Manager on a dedicated workstation, install Backburner 2021 on that workstation to benefit from the latest fixes.
You can download the Backburner 2021 standalone installer from Autodesk online store. Search for Backburner.
Flame Family 2021 requires the Autodesk Network License Manager to be updated to the latest version. This Network License Manager version is fully compatible with the Flame Family softwares version 2018 and up.
See the following links for more information:
For details about the license model in Flame Family products, see Products and licenses.
The following is a list of software and hardware no longer supported by the 2021 release of Flame Family products.
It is no longer possible to install the application on workstations equipped with older graphics card, including the previously supported Nvidia cards from the Q family.
| Components | Issue Key | Summary |
| Action Lighting | FLME-53499 | Lens Flare and Substance elements appear as green squares on the latest MacBook Pro 16-inch. |
| Lustre: Render | FLME-54600 | Viewer might show corruption when switching between A/B playheads with shots of different resolutions using external mattes. |
| Components | Issue Key | Summary |
| Data Management | FLME-53833 | Interactivity issues might be seen when displaying the alpha channel of OpenEXR media files in Batch and MediaHub. |
| Lustre: Stereo 3D | FLME-53981 | When working in Stereo 3D anamorphic project, floating windows might be offset. |
| Player | FLME-54042 | Clips do not play back in the Player under the following conditions: the broadcast monitoring mode is set to Screen Grab or Viewing Area, Filtering is disabled, the zoom factor is set to 100%, and there are no Timeline FX on the clip. |
| Player | FLME-54124 | The application might crash when restoring an archive with 12-bit packed media. |
| Python API | FLME-54129 | Setting a value for a Write File field that can receive tokens does not always work. |
| Tangent Panels | FLME-54384 | On the Tangent Arc Grading module, the Black Blue control of the Video mode (Diamond Keyer) is not correctly mapped. |
| Timeline | FLME-54407 | The application crashes when you select the "Token" entry from a Marker's Tokens drop down menu in the Timeline ribbon. |
| Timeline FX | FLME-54400 | The application crashes when you drop a Batch FX Setup onto a sequence of a resolution different from the setup. |
| Components | Issue key | Summary |
| Action Geometries | FLME-53074 | Generating a geometry for a 3D Text or 3D Shape with non-default UV Mapping will result in a crash. |
| Action Geometries | FLME-53110 | The position of a geometry with a mesh animation is not correct when first imported as a FBX. |
| Action Geometries | FLME-53200 | After a geometry has been generated for a 3D Object with Multi Material, a crash can occur if you try to cut the links to the Object Group(s). |
| Action GMask Tracer | FLME-53500 | The RGB values inside a GMask changes slightly when adjusting the Blur. |
| Action Import | FLME-53612 | The application crashes when importing a FBX file containing NURBS curves. |
| Action Matchbox | FLME-53330 | Machine Learning features do not work with certain Broadcast Colour Spaces and Displays. |
| Action Objects | FLME-53419 | A crash occurs when exiting Flame if there is an Action setup with a Projector linked to a Surface with an Axis parent. |
| Action Rendering | FLME-52914 | Grouping resets the objects that have been edited out of the Output list. |
| Action Schematic | FLME-53564 | The Frame Selection in Viewport keyboard shortcut does not work in the Action schematic view. |
| Animation Editor | FLME-53332 | An Animation Expression cannot be edited if it has been linked to another node. |
| Archive | FLME-49575 | Archiving a project containing frames sent to Burn/Background Reactor but not rendered creates large archives. |
| Archive | FLME-50855 | The project archiving space estimation might not be accurate for content generated in Batch that is not used in sequences. |
| Archive | FLME-53668 | The Archive's Table of Content migration check mechanism might take some time when done over NFS. |
| AVIO | FLME-51958 | VTRs can't be controlled remotely via the serial connection (macOS only). |
| AVIO | FLME-53184 | When outputting content to a HDCAM SR VTR, an error message about frame dropped might be seen, aborting the VTR edit. |
| AVIO | FLME-53337 | Playback frame drops may occur randomly. |
| AVIO | FLME-53338 | The Player exhibits a series of dropped and repeated frames each time it reaches approximately 4 to 5 minutes of playback time. |
| AVIO | FLME-53646 | Audio monitoring issues when capturing content from VTR using AJA cards on macOS. |
| Batch FX | FLME-52742 | Frames are flagged as unrendered media after a partially rendered Batch FX is fully rendered. |
| Batch FX | FLME-53679 | Batch FX created from a Batch Render node does not show any Tape name metadata in the Media Panel. |
| Batch General | FLME-52536 | Multi-Channel clips are not placed next to the Render node they are originating from when they are rendered with Include History enabled. |
| Codecs | FLME-52249 | VRAM might get filled when working with ARRIRAW/R3D media files leading to decoding errors. |
| Codecs | FLME-52698 | The application might crash when it is referencing a Multi-Channel OpenEXR file sequence which was overwritten with different channels. |
| Codecs | FLME-53519 | The decoding of SonyRAW/X-OCN files is wrong if the ISO and Exposure Index have different values. |
| Codecs | FLME-53751 | Wrong orientation when working with R3D media files decoded in GPU. |
| Codecs | FLME-53968 | The application may crash if you interrupt a Movie export. |
| Codecs | FLME-53974 | R3D GPU decoding issues and error messages might be seen when working with sequence made of multiple shots. |
| Compare Tool | FLME-53183 | The application crashes when you try to enable the Compare tool using a keyboard shortcut in Text or Sparks. |
| Data Management | FLME-53388 | Importing RED or ARRIRAW media files while the bit depth is set to 10-bit results in a black clip node in Batch. |
| Data Management | FLME-53805 | Integrity check related error messages might be seen when leaving Flame Family products. |
| Effects Tab | FLME-53656 | The Colour Sampler is closed when you select a different clip within the Effects tab. |
| Installation Packaging | FLME-53605 | The second GPU is no longer detected during the installation preventing Background reactor from using that GPU. |
| Lustre: Render | FLME-49305 | Banding on SDI output might be seen on highlights when viewing 12-bit 4:4:4 HDR content on ST_2084 displays. |
| MasterGrade | FLME-53670 | Controls for MasterGrade's Colour Curves do not work as expected on Tangent panels. |
| Matchbox | FLME-52945 | The Matchbox icon widgets are not displayed when the shader is loaded via the Change Shader option of a pre-existing shader. |
| Media Export | FLME-53249 | Exported MXF media files are flagged as open GOP. |
| Media Export, Media Import | FLME-53013 | Resizing artifacts might be seen when using Crop Edges with Lanczos filter in Media Import/Export. |
| MediaHub | FLME-53285 | Deleting a bookmark from the Manage Bookmark window will also delete the selected file when it is accessed from a modal browser. |
| Media Panel | FLME-53691 | The keyboard shortcut listed next to the Clear option in the Media Panel's contextual menu is incorrect. |
| Media Panel | FLME-53698 | The application becomes unusable after a Reel Group is created while an Action, Image or GMask Tracer Timeline FX is selected. |
| Open Clip | FLME-53701 | Wrong Colour Space tagging is shown when updating version of content using Open Clip / Pattern Browsing. |
| Player | FLME-53427 | The image is not properly updated when you go to the end of a clip while the a Compare Mode is active. |
| Player | FLME-53635 | The application crashes when you select the Previous / Next Timeline FX options within the Player accessed from Batch. |
| Player | FLME-53983 | Playback speed & audio video sync issues when frame drops occur during playback. |
| Plugins | FLME-53252 | Some OpenFX plugins do not work correctly when only single frame clips are used as inputs. |
| Python API | FLME-51116 | The application crashes when you try to connect a node to a Colour Blend or Matte Blend node using the Python API. |
| Python API | FLME-52532 | A Batch setup file does not contain the correct Batch Group name when it is saved through the Python API. |
| Python API | FLME-53663 | Loading a Batch Paint node setup crashes the application if the node already has strokes in the Edit list. |
| Rendering | FLME-52865 | The applications crashes when you attempt to proxy render a Batch FX that already has frames cached in full resolution. |
| Shortcuts and Editor | FLME-53657 | The "A key appears to be stuck message" dialog often appears after you used the Command key to open a contextual menu. |
| Tangent Panels | FLME-53398 | Some functions on the tangent panel stop working when you release a modifier button before any other additional button. |
| Timeline | FLME-53738 | The application crashes when you try to drag the Markers image from the Timeline ribbon. |
| Timeline FX | FLME-53333 | The Timewarp's Motion Blur function is automatically enabled when you click in the image displayed in the Player / Viewport. |
| Tools | FLME-51183 | .pfb fonts are not available from the Text Load Font browser. |
| Components | Issue key | Summary | Workaround |
| Action Geometries | FLME-53990 | FBX Import on macOS 10.13.x could experience intermittent problem loading .jpg texture files. | |
| Action Rendering, Action Viewing Multiview | FLME-50416 | Geometry sorting issue appears when the Transparency setting is used on macOS platforms. | |
| Animation Editor | FLME-50526 | Keyframes' tangents are not always copied properly between channels. | |
| Animation Editor | FLME-51245 | An Animation Expression referencing another node stops working when a setup or shader is loaded. | In 2020, after reloading the shader, select the channel with the expression in the animation editor, press Expression to open and then hit enter in order to relink the expression. In 2020.1 Update and 2021, this workaround does not work. |
| Conform Interoperability | FLME-50504 | The File Name match criteria does not work when importing an AAF or XML file that contains file names with non English characters. | |
| Conform Interoperability | FLME-51171 | Media cannot be linked when a Timeline segment has infinite handles due to a Timewarp Timeline FX. | Do a Consolidate Handles on the unlinkable segments with a value of 0:
Select the segments in the timeline and right click -> Commit -> Consolidate Handles. |
| Conform Interoperability | FLME-51721 | An error message is displayed when importing an EDL with illegal characters in the reel name field. | Remove the illegal characters from the EDL before importing it in a Flame Family application. |
| Effects Environment | FLME-52543 | Using tools like Selective's Sky Extraction on high resolution media can result in a freeze on workstations equipped with a Nvidia Quadro graphic card. | |
| Effects Environment | FLME-53303 | If you are in the Slicing menu when using the small side menu for Physical Defocus, selecting the Position widget will keep switching back to the Focus menu. | |
| Lustre: Color Tools | FLME-53631 | Applying a CDL on content with InputLUT might show unexpected results if the Saturation value is not 1.0 | To correctly apply a CDL after an input LUT, apply the LUT via rather than through the legacy . |
| Lustre: HDR Workflow | FLME-51085 | Reloading a Dolby Vision HDR grade does not enable the External Content Mapping Unit (eCMU). | Enable the eCMU manually. |
| Lustre: Stereo | FLME-50448 | Applying Stereo 3D Floating Windows on Resize content might not produce the expected result. | |
| Media Export | FLME-52653 | Changing media format for a Movie Export / Sequence Publish from Avid DNxHD to Apple ProRes shows an error message when exporting. | |
| MediaHub | FLME-53313 | In MediaHub/Archive on macOS, typing a path to a location which contains spaces shows an error message. | |
| MediaHub Import/Export | FLME-51172 | The wrong alpha channel is generated when exporting a pre-rendered BFXa clip in the RGBA format. | Flush the render for the BFXa segment prior to exporting. |
| MediaHub Import/Export | FLME-51528 | A Distribution Package export job may hang after the export is completed. | Cancel the export. The export should be complete. |
| MediaHub Import/Export | FLME-51787 | The bit depth of the current custom export preset is incorrectly set when you start the application. | Select another preset and then load the custom export preset you want to use. |
| Player | FLME-54042 | Clip cannot be playback in the Player under the following conditions: the broadcast monitoring mode is set to Screen Grab or Viewing Area, Filtering is disabled, the zoom factor is set to 100%, and there are no Timeline FX on the clip. | Set the Player's zoom factor to 101%. |
| Plugins | FLME-51608 | The application crashes on exit if a Neat Video OpenFX plugin was used during the session. | |
| Plugins | FLME-51703 | The data returned from the Mocha OpenFX plugin always start at 0 instead of the Start Frame set in Batch / Batch FX. | |
| Python API | FLME-54129 | Setting a value for a Write File field that can receive tokens do not always work. | |
| Rendering | FLME-53394 | The image is no longer displayed in the correct place when you render a Text Roll on a workstation equipped with a HiDPI / Retina monitor. | |
| Stone Wire | FLME-53915 | It is not possible to cache media located on network mounts or user home folders on macOS 10.15 with SIP enabled. | If you get the caching errors, go to the macOS
. Select
Full Disk Access.
sw_serverd should already be in the list if an attempt to cache media was already done. Unlock the lock, and select the checkbox next to sw_serverd. Restart the failed cache job. The workaround only needs to be applied once per OS install. Pre-2021 Note: In previous versions, we start sw_serverd using nice. This means nice appears in the Full Disk Access instead of sw_serverd. However giving nice Full Disk Access is not recommended, since nice can be used to launch anything. Modify instead the sw_server service plist to be able to use the above workaround:
|