If you encounter the error messages "A serious error has occurred. The current action has been cancelled.", or "A serious error has occurred. The current action has been cancelled. It is strongly recommended that you save your work in a new file before continuing. Would you like to save a recovery file?", start troubleshooting here.
Initial items to check
- Make sure that Revit has the latest update and hotfix installed:
Update your software
- Narrow the scope of the behavior by checking if the issue occurs for:
- Just one Revit model: for these issues, look for solutions that would change the model. A good first step for this type of issue would be opening the model with an
Audit.
- Only on one computer: for these issues, look for solutions that would make changes to the system (this could be Revit, Revit Add-ins, or external components like Windows).
- Only on one network (for Internet/Cloud related tasks): for these issues, look for solutions that change your network configuration (this could be local settings, or network settings outside of your system).
- Check Revit
journal: it records more details on what is happening in Revit, and you can use this to get a better handle on what is happening at the time of an error.
When reviewing the journals, check to see if any of the following entries are found, and use the link to find documentation on possible solutions:
Additional troubleshooting
If the entries above are not found, or the link does not lead to a solution, see the following link for more troubleshooting on this topic:
A Serious Error Has Occurred.