Restart Vault Connector after changing the change order sync interval

Restart the Autodesk Vault Connector service after you change SyncChangeOrderInterval in the Connector configuration file. The service reads this value only at startup, so changes do not apply until the service is restarted.

SyncChangeOrderInterval controls how often the connector checks Fusion Manage for change order state updates and syncs them back to Vault. If you edit the value without restarting the service, sync continues at the previous interval (for example, every 1 minute) until you restart.

1. Locate the Connector configuration file on the Vault Server:

   • Open the Connector folder: C:\Program Files\Autodesk\Vault Server 2027\Server\Connector
   • Open appsettings.json in a text editor

2. Change the sync interval (if needed):

   • Find the SyncChangeOrderInterval setting
   • Set the value to the desired interval (for example, 00:00:20 for 20 seconds)
   • Save appsettings.json

3. Restart the Autodesk Vault Connector service so the new interval takes effect:

   • Open Computer Management (or Services) on the Vault Server
   • In the list of services, locate Autodesk Vault Connector Service
   • Right-click the service and select Restart

   After the service restarts, change order state sync from Fusion Manage to Vault runs at the interval you set.

If you change SyncChangeOrderInterval but do not restart the service, change order state updates in Fusion Manage will continue to sync at the previous interval until the service is restarted.