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http://www.autodesk.com/cloud-support.
How can I improve the appearance of rendered images?
- Try increasing Render Quality value.
- Try adjusting the lighting in Navisworks.
In Navisworks, how do the Environments settings and render style lighting options affect the rendering?
Why doesn't the rendering update or respond?
- The source project may be too complex. Try reducing the Render Quality value or rendering with a smaller Image Size value.
- For security reasons, your computer clock and time zone must be set correctly. If they are not, your documents cannot be stored on Autodesk® Rendering servers and processed.
- Make sure you saved your file in Navisworks to specify a file name. Otherwise, Render in Cloud will submit a render job but the rendering will not display in the Render Gallery.
Why aren't markups in the rendering?
- Markups are not supported.
Why is the whole model rendered when I enabled a section view?
- The Enable Sectioning setting is not supported. The rendering engine will always render the entire model.
Are point cloud files supported?
- No, point cloud files are not supported.
What are the differences between renderings using Autodesk® Rendering and Navisworks rendering?
- In Navisworks, the default rendered image exposure is Advanced. Advanced generates balanced, well-lit images for most lighting conditions. You can change the exposure in the Render in Cloud dialog box. In Autodesk® Rendering, materials closely match the ones rendered in Navisworks. However, some differences might be visible.