We collect usage data based on when you start your product along with your interactions within the product. We might, in some instances, associate the data with your Autodesk Account.

Data we collect

These are examples of the data we collect might include:

• Identifiers, such as your unique Autodesk ID - Allows us to recognize usage trends and patterns, and link related usage data.
• Product ID and license information - Specifies which offerings are used, how they are licensed, and other transactional information.
• Product session and commands - Reflects interactions and usage patterns within the product based on the commands and actions users have executed.
• Information about system or device setup and configuration - Indicates, for example, operating system and device types used.
• Design file metadata - References file format, size, dimensional units as well as object and layer metrics.

How we use your data

We might need to process usage data to deliver certain services or features you've requested, provide support, improve product security, ensure product stability, or identify non-valid use of our products and services.

Additionally, information about how you use Autodesk products and services helps us support and improve them. These are a few examples of how we use the usage data we collect:

• Optimizing product and service performance
• Resolving product defects by analyzing software crashes
• Recognizing usage patterns and customer trends
• Delivering personalized experiences and workflows
• Developing and improving our offerings
• Creating customized offers and promotional content tailored to you
• Planning and analyzing our communications in different environments and contexts
• Making business decisions concerning our offerings or operations

To see other uses, go to our Privacy Statement.

We might also use aggregated usage statistics (which do not identify you) for our internal operational purposes; for example, to calculate monthly active users per product or country.

Data being collected is continuously explored to develop more powerful and useful insights. You can read more about data collection and privacy in the Autodesk Trust Center.

Manage My Product Data Privacy Settings (2023 Release Products and Later)

Starting with the 2023 release products, some data collection is required and used to provide services, detect fraud, generate aggregated statistics, and support internal operations. While you can no longer opt out data collection, you can control whether you receive emails that utilize your product usage data along with changing your product privacy settings.

To change your email communication preferences, see How Do I Change My Email Communication Preferences?

To change product privacy settings, see How Do I Change My Product Privacy Settings?

Manage My Product Data Collection (2022 Release Products and Earlier)

Before you change your data collection setting, you should be aware that:

• We do not sell or share your data
• Data collection does not negatively affect product performance
• Data collection provides us with information to build better products and services for you

Instead of turning off data collection, you can opt out of receiving the Autodesk My Insights email as part of your communication preferences, and still receive personalized insights within the Account Portal and in the My Insights tab of the Start page. To change your email communication preferences, see How Do I Change My Email Communication Preferences?

If you still wish to turn off data collection, you may do so by following the steps under How Do I Turn Off Data Collection?

How Do I Change My Email Communication Preferences?

1. Go to Profile Preferences in the Autodesk Account Portal, and sign in if needed.
2. On the My Profile and Settings page, click the Settings tab.
3. Under Settings, Communications, Electronic, click Edit.
4. Under Electronic, check or uncheck Product Learning Content based on whether you would like to receive insight emails
5. Click Save and close the Web page.

How Do I Change My Product Privacy Settings?

1. Go to My Profile and Settings in the Autodesk Account Portal, and sign in if needed.
2. On the My Profile and Settings page, click the Settings tab.
3. Under Settings, Product Privacy, click Edit.
4. Change your settings as desired.
5. Click Save and close the Web page.

How Do I Turn Off Data Collection? (2022 Release Products and Earlier)

1. Launch the application and open a file.
2. Depending on the application, do one of the following:
   • AutoCAD - On the ribbon, click Help drop-down menu > Desktop Analytics (or enter desktopanalytics at the Command prompt).
   • Civil 3D - On the ribbon, click Help drop-down menu > Desktop Analytics (or enter desktopanalytics at the Command prompt).
   • Revit - On application frame, click Help drop-down menu > Privacy Settings.
3. In the Data Collection and Use dialog box, clear "I Agree to Data Collection in Desktop Products for Autodesk Analytics Programs".
4. Click OK.