Create template groups for electrical issue templates, mechanical issue templates, and so on.
Use issue templates to quickly create issues in the field.
Important: You can’t create an issue template unless you first create an issue template group.
Create Template Groups Manually
- Click
.
- Click
.
- Next to Groups, click (+) Add.
- Name the group and click Add Group.
Add Templates to a Group
- Click
.
- Click
.
- Select a template group and click (+) Add in the Templates pane.
- Fill in the required Description field and select a company and issue type.
- Click Add Issue Template.
Import from an Account
- Click
.
- Click
.
- Next to Groups, click Import.
- In the Import Issue Template Group dialog, click the From Account tab and select one or more accounts.
- Click Import.
Import from an Excel File
- Click
.
- Click
.
- Next to Groups, click Import.
- Click the From File tab, which displays correct formatting for the spreadsheet.
- If you do not have a properly formatted spreadsheet, click Download A Sample and enter your information in the spreadsheet. Rename and save the file. Then browse to the saved spreadsheet.
- If you have a properly formatted spreadsheet, click Browse.
- Click Start Import.