Work with Issues in the Viewer on iOS

You can view, edit, and manage issues directly within the Autodesk Construction Cloud mobile app viewer on iOS. This allows you to work with issues placed on 2D files, sheets, and 3D models, helping you visualize and resolve problems in context. Use viewer tools to navigate, measure, create markups, and collaborate with your team more effectively.

Open Issues in the Viewer on iOS

1. Open the Autodesk Construction Cloud mobile app.

2. Tap the project that you want to open.

3. Tap the Issues icon. If you do not see Issues on the bottom menu, tap the More menu icon and then find Issues.

4. Navigate to the issue that you want to open in the viewer.

5. Tap the Placement field.

6. Tap Go to pdf/Go to sheet/Go to model. This action opens your issue in the viewer.

   Note: If the file has not been downloaded yet, you may be prompted to download it.

Work with Issues Placed on 2D Files in the Viewer on iOS

You can place your issue on a 2D file/sheet when creating issues in web.

1. Follow steps 1-6 given above to open your issue in the viewer.

   Issue pins indicate places where issues have been placed on a sheet or file.

2. Tap the desired issue pin to edit issue details on your issue.

3. Tap (available on issues placed on sheets) to display asset markups

4. Tap (available on issues placed on sheets) to view recently viewed sheets

5. Tap (available on issues placed on sheets) to compare sheets

6. Tap to filter the issues by any of the following:

   • Visibility: Hide everything, Hide Refence Badges, Hide Automatic Hyperlinks
   • Issues: You can toggle on the Only Show Issue Pins option
   • Share Status: Published markups, Unpublished markups
   • Markups: Markup Type, Markup Reference Type
   • Markup colors: Choose a desired color

7. Tap (available on issues placed on sheets) to view sheet's revision history, details, and to add the sheet to favorites

8. Tap (available on issues placed on sheets) to share the snapshot or a full size image of your sheet with others

9. Use the tools in the toolbar to create markups. See Markups Toolbar for more information.

Example of issues placed on a file

Example of issues placed on a sheet

See Sheets on Autodesk Construction Cloud Mobile App and Files on Autodesk Construction Cloud Mobile App for more information.

Work with Issues Placed on 3D Models in the New Viewer on iOS

Working with issues on 3D models in the new viewer for iOS allows you to visually place, review, and manage issues directly within your project’s 3D environment. This feature helps teams identify and resolve design or construction problems in context, improving collaboration and accuracy. You can view issue pins on models, access issue details, and use specialized tools for navigation, measurement, and markup.

1. Follow steps 1-6 in Open Issues in the Viewer on iOS to open your issue in the viewer.

   You'll be able to view issues placed on a 3D model in the new viewer.

   Tip:

   Tap Don't show me again to hide the banner. You can turn the new 3D model viewer back on in the Settings menu in the top right of the screen.

   

2. Issue pins visually mark the exact locations on the 3D model where issues have been placed, helping you quickly identify and access issue details in context.

   

3. Tap the desired issue pin to open its details panel, where you can view, edit, comment, export, delete, publish, or unpublish the issue directly from the model.

   

4. The following tools are available in the toolbar.

   Note: The letters correspond to the letters in this screenshot.

   

A: Menu: Tap the menu to access the following:

• Views: Browse different 2D and 3D views associated with your model

• Viewpoints: See different viewpoints associated with your model

• Issues: View and edit the list of issues associated with your model

• Model Browser: Browse through the model structure

• Assets: View and edits assets associated with your model

• Settings: Access the settings menu to adjust your viewing experience, such as:

  • Select units of measurement as needed

  • Change selection mode

  • Review the hand gestures: zoom, pan, look around, and rotate

    

  • Toggle on or off the new viewer option to use the new 3D model viewer. This option is enabled by default. If you disable it, you will be able to use the legacy viewer.

    

  • Send feedback about the feature

• Details: View details about the model, such as the file name, file size, and version.

B: Home view: Tap to return to the default view.

C: Measurement: The following four measurement tools are available:

• Straight line measure: Tap two points on the model to measure the distance between them. You can also touch and hold to open a closeup of your touchpoint and let go to create the first point. Then hold and drag the point to measure a length.

  

• Laser measure: Tap any surface of the model to view measurements to the nearest edges.

  

• Surface measure: Tap a curved or flat surface to view its measurements. Depending on the surface type, you may see:

  • Straight edges - lengths of individual edges

  • Circles - circumference and diameter

  • Arcs- Arc length (can be circular or general arcs)

  • Ellipses - circumference, half-major axis, and half-minor axis

  • Cylinders and conic sections - Length dimension between the centers of two parallel circular ends

  • Total area - Displayed for flat surfaces only

    

• Spot coordinate: Tap a point on the model to view its:

  • X, Y coordinates

  • Elevation (Z)

  • Slope

    

D: Sectioning: Tap a surface to create a section cut through the model. Tap to select either the X axis, Y axis, Z axis, or specific area.

E: Issues: Tap to view the list of available of issue types and templates.

F: Collapse: Tap to collapse the toolbar.

See Measure 3D Modes in the Viewer on Mobile for more information on measurement tools.

More viewing options in the model viewer:

Tap on any object in the model to access more viewing options.

A: Properties: Tap to open the properties panel for the selected object, displaying its details such as name, type, dimensions, and other attributes.

B: Hide: Tap to hide the selected item from the view. This is useful for decluttering the model and focusing on specific elements.

C: Isolate: Tap to isolate the selected object, hiding all other elements in the model. This allows you to focus on the specific object without distractions.

D: Focus: Tap to bring the selected object into the center of your view.

E: Orbit: Tap to orbit around the selected object.

F: Section: Tap to create a section cut through the selected object. You can adjust the section plane by dragging it along the X, Y, or Z axis.

Other considerations:

Note the following when working with issues in the viewer on iOS:

• Changing issue status is reflected in the change of color of the issue pin
• Changing issue type is reflected in the change of text displayed in the issue pin
• Deleting an issue removes a pin associated with this issue from the viewer.