Use a Connector by Proxy

Topics in this section

Use a Connector by Proxy Requirements

Desktop Connector can be used with a proxy server by configuring proxy settings in the user.config file.

  1. Create a backup of the user.config file located in

    C:\Users\<username>\AppData\Local\Autodesk\DesktopConnector.Applicat_Url_<identifier>\<version>

  2. Open the user.config file with Notepad.

  3. Locate the following section in the code:

    <setting name="ProxyType" serializeAs="String">
  <value>Windows</value>
</setting>
<setting name="ProxyHost" serializeAs="String">
  <value>127.0.0.1</value>
</setting>
<setting name="ProxyPort" serializeAs="String">
  <value>8888</value>
</setting>

  4. Change the ProxyType to one of the following values:

    • Windows®: Default mode for proxy server support. Desktop Connector uses the Windows settings for proxy server functionality. No other changes are needed.
    • Manual: Custom proxy server support. Enter a host value in the ProxyHost section and port value in the ProxyPort section.
    • None: Proxy server support is disabled.

  5. Save the file and close it.

  6. Click the Desktop Connector tray Desktop Connector Tray Icon icon and select Sign In from the menu.

  7. If you configured the Proxytype for Windows or Manual mode and your proxy server requires authentication, enter your proxy server credentials when prompted.

  8. The next time you update Desktop Connector, you will be prompted for your Proxy server credentials again.

Tip:

Majority of access failures within the Proxy environment require changes to the network proxy confinguration. Guidance for exceptions that need to be added to the proxy server are provided in the links below. Please consult these links and configure the environment prior to contacting support.

Related Concepts:

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