If you have issues with Desktop Connector you can check out our Troubleshooting Help Topic or notifications to help you try and resolve those issues.
If those topics don't help you, detail the issue on the Autodesk Forums for your connected Autodesk product.
Desktop Connector does not have a separate product forum page. When visiting the forums type Desktop Connector
in the search bar and your issue will be directed to the correct forum for support.
You can also contact Support for your connected Autodesk product if you need additional assistance. Go to the appropriate error section for steps you can take to resolve the issue.