Event Log

The Event Log is a log of all System Events that occur in the system, as well as certain Service Events. The Event Type drop-down on the left allows a user to filter the log for a single type of System or Service Event.

Every System Event is automatically logged on this page. However, Service Events are only logged in the system if they include a Service Log notification; these notifications are discussed on the page.

Logged Information

For either System or Service Events, the system will log the time at which the event occurred, the account for which it occurred, and the name of the event itself. Beyond these, a log can also include a user as well as a record/comments about the event.

Since a System Event is always triggered by the action of a user, the system will automatically log the user that triggered the event.

Additionally, the system logs a System Event with a default message which differs based on the type of event; for example, the system logs a User Login event with the IP address from which a user logs in, and logs an App Configuration Changed event with the name of the query, rule, etc. that a user changed.

On the other hand, Service Events are defined by the user and can be triggered by any kind of routine, not necessarily by a user's actions. As a result, the person configuring that routine can choose any user, or even no user at all, to log with an event; for example, an Alert event for a facility might be logged with the name of that facility's administrator.

Similarly, Service Events have no default message, so the entry in the "Record/Comments" column is simply whatever has been defined in the Service Log notification of that type of event.