Change order approval overview

Fusion Manage Extension

This feature is part of an extension. Extensions are a flexible way to access additional capabilities in Fusion. Learn more.

Change orders are managed using an approval workflow. As a change order progresses through the workflow, it stops at various states. At each state, team members can perform different workflow actions depending on their assigned role on the change order. The process of performing actions and moving the change order through the workflow continues until the change order has been completed or cancelled.

Workflow roles

There are three roles that can act on a change order:

If the approval workflow requires you to perform an action, your Outstanding Work dashboard shows an item for the action and you receive an email notification. You perform a workflow action by opening the change order.

change order workflow map

Open

The approval workflow for a change order begins when you release a Fusion design or drawing with a change order using the Manage extension. The change order starts in the Open workflow state. By default, the person who creates the change order is the owner. Additional owners can be assigned to a change order. Only owners can re-open a change order or cancel a change order.

Role Action Destination
Owner Submit to Work Work
Fast Track to Review Review
Cancel Cancelled
Approver Fast Track to Approval Approved (closed)
Fast Track to Review Review
Reviewer Fast Track to Review Review

Work

Once the owner of the change order moves it to Work, the requested changes can begin. An owner can decide to withdraw the change order or move it forward to be reviewed. An approver can decide to by-pass the Review state to approve and close the change order immediately.

Role Action Destination
Owner Submit to Review Review
Withdraw to Open Open
Approver Bypass Review and Approve Approved (closed)

Review

Those tasked with providing feedback and approving the work decide if the change order requirements are met.

If the change order requirements are met, the approver can approve and close the change order. This means the change order is done.

If the approver decides that the change order requirements are not met, the approver adds a comment and leaves the change order in Review. It is now up to the owner to re-open the change order where it can either be sent through the workflow again or cancelled.

If reviewers have been identified for the change order, they supply their optional feedback in the form of a review. The feedback is collected in the workflow history and serve to inform the approver.

Role Action Destination
Owner Return to Open Open
Approver Review Review
Approve and Close Approved (closed)
Reviewer Review Review

Approved (Closed)

The change order is completed and closed. It can no longer be re-opened and the items affected by the change order can now be associated with another change order.

Cancelled

The owner of the change order has decided to discard the change order. It can no longer be re-opened and the items affected by the change order can now be associated with another change order.