Info360 Asset Product Access Levels

There are three types of product access available for Info360 Asset: Full Access, Viewer, and Field Inspector. These determine the permissions a user has within Info360 Asset, as explained below.

Product access levels can be assigned by an admin, either:

It doesn't matter which one you choose to do this in; they will sync up with each other.

Info360 Asset - Full Access:

Full Access users have unrestricted access to all Info360 Asset functionality and have permissions to import/export data and create/run analyses. A full access user is usually a program manager, engineer, or consultant that manages a city's improvement processes.

Info360 Asset - Viewer:

Viewer users have restricted, view-only access to Info360 Asset. They can view all data and results in Info360 Asset. They cannot import/export data, create/run analyses, or edit the Info360 Asset database in any way.

Info360 Asset - Field Inspector:

Field Inspector users only have access to the Info360 Asset Activities portal. A typical Field Inspector is a contractor who will conduct, upload, and edit CCTV inspections to be approved by a Full Access user. Field inspectors can only see the inspections or tasks that they upload; they can't access inspections or tasks uploaded by other users.

Note: There are several other steps required to grant users access to Info360 Asset. See Get Started: Grant Access for the full process.

Administrator roles

To make someone an Admin within Info360 Asset, you need to assign them as a Project Administrator.

Note: Team Admins and Hub Admins do not have admin permissions within Info360 Asset unless they are also a Project Admin.