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Obtaining AutoCAD Web App and AutoCAD Mobile App support

Technical Support

Issue:

Where to get support for AutoCAD Web App and AutoCAD Mobile App.

Environment:

  • Web
  • Windows
  • Android
  • iOS

Solution:

    For AutoCAD Web App and AutoCAD Mobile App Users with Trial and Free Subscriptions:

    For Subscription Customers with AutoCAD Web and AutoCAD Mobile app

    This topic requires assistance from an Autodesk Support Specialist. Follow these steps to connect with us via the Autodesk Assistant:

    1. Open the Autodesk Assistant using the icon in the lower‑right corner of your screen .
    2. Describe your issue to the Assistant and type “Agent” to request connection with a Support Specialist.
    3. Sign in to your Autodesk Account when prompted so the Assistant can access your account details and help open your case faster.

      Products:

      AutoCAD web app; AutoCAD mobile app;

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