Issue:
You want to know if you can cancel your Autodesk subscription before the end of the active term.Solution:
Cancelation for a Refund
To receive a full refund for a monthly subscription, you must return it within 15 days of the initial purchase or renewal date.
For a refund on annual or 3-year subscriptions, you must initiate the return within 30 days of the purchase or renewal date.
For a refund on Flex token orders, you must initiate the return within 30 days of the purchase date.
Contact us to request a refund.
You can also edit your renewal setting from your Autodesk Account page, so your subscription does not automatically renew. An email notification will be sent out to you letting you know that your Auto-Renewal has been turned off.
If you visit Autodesk Account and turn off automatic renewal, you’ll have full access to your software and services until the end of your active subscription term.
