Manage Hub Members

Hub administrators can manage all hub members and their respective properties from the Members tool in Hub Admin. Properties include:

Member Statuses

There are three member statuses that can appear in the members tools:

Active: Members that have been invited and have accessed a product.
Invited: An invitation has been sent but they haven't accessed a product yet.
Not invited: If a member appears as "Not invited" they have been added to the hub but not invited to any projects. Not invited appears only in Hub Admin.

When you add members to a hub, they become available to project administrators to add to projects.

To add members:

Click Members from the left navigation to open the Members tool.
Click Add members.
Enter an email address for the members or paste in a list of email addresses separated by commas, tabs, spaces, or semicolons.

Note:

Only 200 members can be added at once.
Leave the Role for each member blank.
Choose the Access level for the members.
- Hub administrator: Members are added as other hub administrators.
- No selection: Members are added to the hub, but don't have access to any projects. They can be added to projects by project administrators. They can also be added as project administrators in the Project Admin tool.
Select Add.

Tip:

The default status for members will remain as Not invited until they have been added to a project. Learn more about adding members to a project.

Note:

Invitations can expire after seven days.

If they have already set up their profile and logged into a project, there is no expiration.
Administrators can resend the invitation from the more menu .

To remove a member:

From the Members tool, click the member's name in the list of members.
In the member profile on the right, click the More menu and choose Remove member .

Tip: You can also hover your cursor over the member's name in the list of members and click the More menu and choose Remove member.

Members removed from the hub are removed from all projects in the hub.

In the Members tool, you can find specific members to modify their settings using the search and filters. Select a column to sort by that column.

You can filter by the following:

Default Role: Find people based on the role specified in Hub Admin. The default role in Hub Admin can be different from the role assigned to a member in a project.
Access Level: Quickly see a list of your administrators.

Once members are added to the hub, you can edit their subscriptions. This is done in the Members tool in Hub Admin.

Select a member from the list of members.
In the member profile on the right, use the drop-down list to assign subscriptions:
- Info360 Asset:
- Info360 Insight
- Info360 Plant