Acknowledge a change task

Tasks are created within the context of a change request (CR) or change order (CO). Once the Initiate Tasks action has been performed on the change process, tasks that do not have any dependencies on other tasks are immediately assigned to their assignee. Assignees are notified by email and they can find their assigned tasks in their My Outstanding Work list. The remaining tasks that do depend on the completion of another task remain in the Planning state. These tasks automatically move to the Assigned state once their dependent task has been completed. This is seen in the Schedule tab of the related change request/order.

The task’s Target Start Date is used to define a milestone date for starting work on the task so that the assignee knows when an acknowledgement is requested. Click the Acknowledge transition to begin working on the task.

Once the acknowledgement is done, the date will be captured as the Actual Start Date. The workflow action comment will be stored in the Comments Log.

The deviations are automatically captured for analysis later on.