Work on a change task

As a task assignee, you may upload files in the Attachments tab of a task to provide results of your activities. You may also link other deliverables, such as items and documents, in the References tab.

You may track the effort spent on the task in the Efforts tab. Here, you can log hours spent each day. Once efforts have been entered and saved, the system calculates the total effort. The system then adds these hours to the total effort of the related change request or change order upon task completion. Additionally, when you complete the task, the system captures the total effort in the task details tab and compares it against the target value. This helps validate resource planning. Effort is optional but enables the change coordinator to track total effort per change process.

If you encounter an issue that prevents you from completing the task as planned, you can set the task on hold using the Set on hold workflow action. The system then notifies the task owner to take appropriate action.

As you work on the task, you might determine that additional items have been affected and need to be addressed. These can be added to the Affected Items tab.