People Management

The People workspace is used to ensure that data collected on users remains in the system even if a user is disabled in Security console. The People workspace also gives us the ability to augment the user data with additional information. Users have to be associated to a Team for the purpose of reducing the list of possible choices when choosing assignees.

While this might seem to be a redundant management of user information besides the user account management in the Security console, management of this information provides advanced features required by the NPI module which may also be beneficial for other business processes.

The only two attributes that must be entered for a user are the following:

• User Account – A link to the Login username for the system
• Team – A link to a Team to which the user is a member

All further attributes are optional and may be used for additional configurations as this workspace might be of interest for other business processes as well. The email address is derived automatically from the User Account associated to the user.

Once a user gets assigned to a team, he will be listed in the Members tab of the given team. When the user gets assigned to another team or its details get changed, this given list will be updated automatically.