The 2020.2 Update Release Notes contain last-minute configuration and installation information for the 2020.2 Update release.
Welcome to the 2020.2 Update release of the following Flame Family products (November 13, 2019):
You can find the documentation for previous releases at Flame Central.
Jump to:
| Flame Family Link Hub | Flame Central |
| Flame Learning Channel Videos | The Flame Learning Channel |
| What's New in Flame Family 2020.2 | What's New in 2020.2 |
| System Requirements for Flame Family (includes DKU download link) | System requirements |
| Licenses and Release Download links |
Autodesk Account
Note: Open the Updates and Add-ons tab for Update release versions.
|
| Download Backburner & Open Clip Creator Utility |
Autodesk App Store
(Search for Backburner or Open Clip Creator) |
| Contact Flame Family Support | Contacting customer support for Flame |
Flame Family 2020.2 Update products available on macOS are now certified for macOS 10.15.1.
Support for macOS 10.15.1 comes with the following limitations:
macOS 10.15.1 security changes prevent the creation of files and folders at the root of the volume hosting the OS (system volume).
When you install on macOS 10.15.1 and you configure the media storage to use your system volume, the AutodeskMediaStorage is now created in /opt/Autodesk/AutodeskMediaStorage location.
The impact of this change varies according to your setup:
Your machine was upgraded to macOS 10.15.1 with a Flame Family product already installed. What happens next depends on your storage configuration.
In stone+wire.cfg, edit the Path option with the new location of the AutodeskMediaStorage.
The Flame Family 2020.2 Update release supports CentOS 7.4 on all certified platforms listed on the system requirements page.
Note the following:
The upgrade to CentOS 7.4 is not mandatory for the 2020.2 Update release. CentOS 7.2 is still a supported operating system for Flame Family version 2020.2, but only for the platforms originally certified with it (HP Z820, HP Z440, and HP Z840).
Download the DKU from the System Requirements page.
Flame Family 2020.2 Update version requires the installation of DKU version 14.2.0 on all CentOS workstations.
DKU 14.2.0 contains:
The DKU 14.2.0 installs in /opt/Autodesk/DKU.
For more details regarding installation of the DKU, see Flame 2020 CentOS Setup.
The --nofstab_storagemedia argument is no longer available to the INSTALL_DKU script. The script now creates the /mnt/StorageMedia entry in /etc/fstab only if there is no such line already present, and then comments it out by default. If you need to mount the LVM volume in /mnt/StorageMedia, uncomment the line from /etc/fstab.
#/dev/vg00/lvol1 /mnt/StorageMedia xfs rw,noatime,inode64,nofail
AJA and Blackmagic Design are now available on macOS and CentOS.
Flame Family 2020.2 Update supports the AJA 15.2 drivers.
The 15.2.x drivers are compatible with Flame Family 2019.2 Update, 2020 and 2020.1 Update.
On macOS, you can update Blackmagic Design Desktop Video to version 11.4.1.
You can now use Blackmagic Design cards with Flame, Flame Assist, and Flare on CentOS 7.2 and 7.4.
The following cards have been certified:
For installation instructions, see the Configuration guide.
For supported timings, see Broadcast Monitor Supported Timings.
Backburner 2020 (Flame Family 2020.2 Update uses Backburner 2020) is automatically installed when you install any Flame Family product. If you're in an environment running Backburner Manager on a dedicated workstation, install Backburner 2020 on that workstation to benefit from the latest fixes.
You can download the Backburner 2020 standalone installer from Autodesk online store. Search for Backburner.
Flame Family 2020.2 Update requires the Autodesk Network License Manager to be updated to the latest version. This Network License Manager version is fully compatible with the Flame Family softwares version 2018 and up.
See the following links for more information:
For details about the license model in Flame Family products, see Products and licenses.
The following provides you with a road map regarding software or hardware that cannot be supported in future versions of Flame Family products.
Starting with version 2021 of Flame Family products:
| Components | Issue key | Summary |
| Action Camera | SMOK-51894 | It is impossible to create expression in between Camera 3D nodes due to the Stereo functionality. However, in Mono mode we should be able to link multiple Camera 3D nodes together. |
| Action General | SMOK-38330 | References grabbed in Action, Image, or GMask Tracer do not have the correct resolution. |
| Action General | SMOK-51728 | The Schematic: Autolink keyboard shortcut (Shift) cannot be used to insert a node under another node if they are sharing the same child node. |
| Action General | SMOK-51923 | The software cannot exit completely if an Action output is used for an Image Layer Input. |
| Action General | SMOK-51924 | The software may crash on exit after using mimic links between Matchbox nodes inside Action. |
| Action General | SMOK-52132 | The software crashes when you close a Batch Group in which you just added an IBL under an Action Camera. |
| Action General | SMOK-52238 | The software crashes when you try to save a node setup inside the indirect Modular Keyer after you saved a setup in another indirect module. |
| Action General | SMOK-52518 | Double-clicking within the Action Media list doesn't work if you previously single-clicked and didn't move the mouse before double-clicking. |
| Action General | SMOK-52573 | The software interactivity is diminished while you manipulate vertices in an Action setup that has upstream Paint and Mux nodes connected to it. |
| Action General | SMOK-52607 | Light Wrap can incorrectly affect the object at the edge of frame if the matte input resolution is different from the back. |
| Action Selective | SMOK-51833 | It is impossible to share the 3D AOV settings in between multiple Selective nodes connected to Camera and Surface objects. |
| Action Selective | SMOK-52513 | The 3D AOV Create Map feature doesn't work properly if an Axis is present above the Surface. |
| Action Selective | SMOK-52525 | In the Effects environment, the Semantic Keyer can be removed when navigating between shots if the Effect is in a transient state. |
| Action Viewport | SMOK-51716 | There is an update problem when navigating the Effects tab from shot to shot using the object view in a Selective node in either Action or Image. |
| Archive | SMOK-52701 | Restored clips do not have media if their source timecode was modified between two archives. |
| Archive | SMOK-52773 | Batch FX segments may be lost after they are restored from an archive. |
| AVIO | SMOK-52218 | 2K PsF DCI timings show missing lines on SDI when using AJA Kona cards. |
| Batch General | SMOK-51911 | The rendering time of a Batch setup increases once there is no VRAM left. |
| Batch General | SMOK-52226 | Nodes that do not require a Matte input to output a Matte break the Batch pipeline when they are bypassed. |
| Batch Groups | SMOK-51121 | The software crashes when Batch's Smart Replace is used on a Batch Group that originated from a Matte Container. |
| BFX | SMOK-52765 | Rendering a Timeline FX is slower when one of its inputs is an unrendered, trimmed Batch FX. |
| Burn / Background Reactor | SMOK-51113 | There are no warnings that a Timeline Action-based FX with Motion Warp Analysis data may not be rendered efficiently on Burn. The job may take an unreasonable time to complete. |
| Burn / Background Reactor | SMOK-52073 | The Smart Replace option does not work when rendering a Batch Group using Background Reactor. |
| Burn / Background Reactor | SMOK-52079 | The Burn-In Metadata Timeline FX's User Nickname layer is not properly rendered with Background Reactor. |
| Codecs | SMOK-52080 | Memory is leaked when R3D or ARRIRAW media files are being cached. |
| Codecs | SMOK-52102 | RED R3D playback performance issues might be seen when using Flame Family (CentOS) with a NVIDIA K6000 GPU. |
| Colour Management | SMOK-52585 | The Save Project option may no longer be available after you visited the +Add New dialog box in the Colour Management preferences. |
| Conform | SMOK-52396 | A DLEDL generated by FilmLight's Baselight does not show media file paths when imported in a Flame Family product. |
| Creative Tools | SMOK-50275 | Artifacts can appear in a resized image. |
| Creative Tools | SMOK-51133 | The software crashes when an indirect Stabilizer is entered while the Stabilizer module's rendering option is set to Roll. |
| Data Management | SMOK-52262 | Selecting a cached clip in a Desktop Reel that was imported from an autofs share location takes several seconds to be active. |
| Data Management | SMOK-52304 | QuickTime files exported from Flame Family 2020.1 Update using Avid DNxHD/HR codecs cannot be read in Avid Media Composer. |
| Effects tab | SMOK-52530 | Changing the Storyboard sorting mode doesn't centre the current shot when the "Centre Storyboard" preference is disabled. |
| Installation and Packaging | SMOK-52347 | QtWebEngineProcess is not available with the Python's PySide2 module shipped with Flame. |
| LUSTRE: HDR Workflow | SMOK-52047 | When working in HDR (using Source Media origin), Input LUT might not be applied correctly. |
| LUSTRE: HDR Workflow | SMOK-52118 | The Dolby Vision analysis might be wrong when working with 16-bit TIFF rendered content with Resizing and Crop. |
| Media Import / Export | SMOK-52161 | A long delay can be observed when changing the version on a Multi-Version Pattern Browsing clip if the version's duration is long. |
| MediaHub Import/Export | SMOK-51165 | Browsing folders with large number of 16-bit DPX files might hang the MediaHub. |
| MediaHub Import/Export | SMOK-51954 | Delay can be seen when importing long SonyRAW media files. |
| MediaHub Import/Export | SMOK-52018 | When defining a custom resolution in Media Export, changing bit depth to 8-bit might change the height value. |
| MediaHub Import/Export | SMOK-52050 | When canceling an EDL Export, the wrong sequence name is used when attempting a second EDL Export. |
| MediaHub Import/Export | SMOK-52075 | Memory is leaked when exporting content as MXF AVC Intra 100. |
| MediaHub Import/Export | SMOK-52170 | The RED 4K Spherical resolution has the wrong height in the Resolution drop-down lists. |
| MediaHub Import/Export | SMOK-52230 | The easyDCP license installation does not work on macOS. |
| MediaHub Import/Export | SMOK-52549 | The software crashes when you access the MediaHub's Fullscreen Player while a clip that is being exported in the background is selected. |
| OS and Software Configuration | SMOK-52116 | The dual GPU detection performed during the installation does not work, resulting in the xorg.conf file not being properly set. |
| Paint Tools | SMOK-52364 | Switching away from the Batch tab takes a longer time than usual after a Paint node was used. |
| Player | SMOK-49570 | The image in the player is not updated when you delete the Primary or Secondary track while a Compare mode is active. |
| Player | SMOK-52224 | Playback drops might be seen when playing back non integer frame rate content (that is 24fps, 25fps, 50fps and 60fps). |
| Player | SMOK-52437 | Playback performance issues can be seen when playing back multi-part OpenEXR media files. |
| Project and User Management | SMOK-52010 | The software crashes when you attempt to switch projects after a Restore Project was performed. |
| Python API | SMOK-51881 | The names of connected segments are not updated when one of the segments is modified using the Python API. |
| Python API | SMOK-52614 | The software crashes when the current_node() function is called on an Action node that has nothing selected in it. |
| Scopes | SMOK-51947 | The pixel sampled in an Action viewport using the Colour Sampler is not properly represented within the Scopes view. |
| Timeline | SMOK-52354 | Clips with negative speed timewarps are missing media after a Source Sequence is created. |
| Timeline | SMOK-52538 | Dragging the Matte Container icon from the Timeline FX Ribbon crashes the software. |
| UI | SMOK-51750 | Tooltips do not display the proper content after some operations such as entering the Fullscreen Player or using a swipe bar are performed. |
| UI | SMOK-51942 | It is no longer possible to get a display of the Write File node's full Media Path by pressing Alt over the field. |
| Components | Issue key | Summary | Workaround |
| Action Geometries | SMOK-50274 | Artifacts can appear when transforming geometries on AJA KONA enabled machines, especially when Refraction or Light Wrap effects are used. | Render using Burn or Background Reactor. |
| Action Rendering | SMOK-50416 | Geometry sorting issue appears when the Transparency setting is used on macOS platforms. | |
| Animation Editor | SMOK-50526 | Keyframes' tangents are not always copied properly between channels. | |
| Animation Editor | SMOK-51245 | An Animation Expression referencing another FX node stops working when a setup or shader is loaded. | In 2020, after reloading the shader, select the channel with the expression in the animation editor, press Expression to open, and then hit enter to relink the expression.
In 2020.1 Update, this workaround does not work. |
| Batch General | SMOK-51708 | The image displayed in the Result view of a bypassed Distort node is inaccurate. | |
| BFX | SMOK-52742 | Frames are flagged as unrendered media after a partially rendered Batch FX is fully rendered. | Use the Flush Renders option in the Timeline Segment's contextual menu. |
| Burn / Background Reactor | SMOK-52865 | The software crashes when you attempt to proxy render a Batch FX that already has cached frames in full resolution. | |
| Conform | SMOK-50504 | The File Name match criteria does not work when importing an AAF or XML file that contains file names with non-English characters. | |
| Conform | SMOK-51171 | Media cannot be linked when a Timeline segment has infinite handles due to a Timewarp Timeline FX. | Do a Consolidate Handles on the unlinkable segments with a value of 0: Select the segments in the timeline and right-click and select . |
| Conform | SMOK-51721 | An error message is displayed when importing an EDL with illegal characters in the reel name field. | Remove the illegal characters from the EDL before importing it in a Flame Family software. |
| Creative Tools | SMOK-36500 | Motion Blur and Motion Convert icons can disappear from the user interface when modifications are made. | |
| Effects Tab | SMOK-52543 | Using tools like Selective's Sky Extraction on high-resolution media can result in a freeze on workstations equipped with a Nvidia Quadro graphics card. | |
| LUSTRE: HDR Workflow | SMOK-51085 | Reloading a Dolby Vision HDR grade does not enable the External Content Mapping Unit (eCMU). | Enable the eCMU manually. |
| Matchbox/Lightbox | SMOK-51276 | A Matchbox with the adsk_time parameter linked to an Action Surface does not animate with repeated frames. |
|
| MediaHub Import/Export | SMOK-51172 | The wrong alpha channel is generated when exporting a prerendered BFXa clip in the RGBA format. | Flush the render for the BFXa segment before exporting. |
| MediaHub Import/Export | SMOK-51528 | A Distribution Package export job may hang after the export is completed. | Cancel the export. The export should be complete. |
| MediaHub Import/Export | SMOK-51787 | The bit depth of the current custom export preset is incorrectly set when you start a Flame Family software. | Select another preset and then load the custom export preset you want to use. |
| MediaHub Import/Export | SMOK-51990 | MediaReactor is not working on macOS 10.14 | |
| OpenFX Support | SMOK-51608 | The software crashes on exit if a Neat Video OpenFX plugin was used during the session. | |
| OpenFX Support | SMOK-51703 | The data returned from the Mocha OpenFX plugin always start at 0 instead of the Start Frame set in Batch / Batch FX. |