The 2020.3.2 Update Release Notes contain last-minute configuration and installation information for 2020.3 Update, 2020.3.1 Update, and 2020.3.2 releases.
Welcome to the 2020.3.2 Update release of the following Flame Family products (April 14, 2021):
Version 2021.3.2 updates the licensing scheme. It also fixes a number of issues reported by users.
Jump to:
| Flame Family Link Hub | Flame Central |
| Flame Learning Channel Videos | The Flame Learning Channel |
| What's New in Flame Family 2020.3 | What's New in 2020.3 |
| System Requirements for Flame Family (includes DKU download link) | System requirements |
| Licenses and Release Download links |
Autodesk Account
Note: Open the Updates and Add-ons tab for Update release versions.
|
| Download Backburner & Open Clip Creator Utility |
Autodesk App Store
(Search for Backburner or Open Clip Creator) |
| Contact Flame Family Support | Contacting customer support for Flame |
Flame Family 2020.3.2 Update contains updates to the licensing scheme.
The following Flame Family components no longer require a license to run.
Jump to:
Flame Family 2020.3 Update products available on macOS are now certified for macOS 10.15.1.
Support for macOS 10.15.1 comes with the following limitations:
macOS 10.15.1 security changes prevent the creation of files and folders at the root of the volume hosting the OS (system volume).
When you install on macOS 10.15.1 and you configure the media storage to use your system volume, the AutodeskMediaStorage is now created in /opt/Autodesk/AutodeskMediaStorage location.
The impact of this change varies according to your setup:
Your machine was upgraded to macOS 10.15.1 with a Flame Family product already installed. What happens next depends on your storage configuration.
In stone+wire.cfg, edit the Path option with the new location of the AutodeskMediaStorage.
The Flame Family 2020.3 Update release supports CentOS 7.4 on all certified platforms listed on the system requirements page.
Note the following:
The upgrade to CentOS 7.4 is not mandatory for the 2020.3 Update release. CentOS 7.2 is still a supported operating system for Flame Family version 2020.3, but only for the platforms originally certified with it (HP Z820, HP Z440, and HP Z840).
Download the DKU from the System Requirements page.
Flame Family 2020.3 Update version requires the installation of DKU version 14.2.0 on all CentOS workstations.
DKU 14.2.0 contains:
The DKU 14.2.0 installs in /opt/Autodesk/DKU.
For more details regarding installation of the DKU, see Flame 2020 CentOS Setup.
The --nofstab_storagemedia argument is no longer available to the INSTALL_DKU script. The script now creates the /mnt/StorageMedia entry in /etc/fstab only if there is no such line already present, and then comments it out by default. If you need to mount the LVM volume in /mnt/StorageMedia, uncomment the line from /etc/fstab.
#/dev/vg00/lvol1 /mnt/StorageMedia xfs rw,noatime,inode64,nofail
AJA and Blackmagic Design are now available on macOS and CentOS.
Flame Family 2020.3 Update supports the AJA 15.2 drivers.
The 15.2.x drivers are compatible with Flame Family 2019.2 Update, 2020 and 2020.1 Update.
On macOS, you can update Blackmagic Design Desktop Video to version 11.4.1.
You can now use Blackmagic Design cards with Flame, Flame Assist, and Flare on CentOS 7.2 and 7.4.
The following cards have been certified:
For installation instructions, see the Configuration guide.
For supported timings, see Broadcast Monitor Supported Timings.
Backburner 2020 (Flame Family 2020.3 Update uses Backburner 2020) is automatically installed when you install any Flame Family product. If you're in an environment running Backburner Manager on a dedicated workstation, install Backburner 2020 on that workstation to benefit from the latest fixes.
You can download the Backburner 2020 standalone installer from Autodesk online store. Search for Backburner.
Flame Family 2020.3 Update requires the Autodesk Network License Manager to be updated to the latest version. This Network License Manager version is fully compatible with the Flame Family softwares version 2018 and up.
See the following links for more information:
For details about the license model in Flame Family products, see Products and licenses.
The following provides you with a road map regarding software or hardware that cannot be supported in future versions of Flame Family products.
Starting with version 2021 of Flame Family products:
| Components | Issue key | Summary |
| Data Management | FLME-53833 | Interactivity issues might be seen when displaying the alpha channel of OpenEXR media files in Batch and MediaHub. |
| Software Configuration | FLME-56996 | The Customer Error Reporting tool may return an error page when sending a crash report. |
| Components | Issue key | Summary |
| Action Schematic | FLME-53564 | The Frame Selection in Viewport keyboard shortcut does not work in the Action schematic view. |
| Archive | FLME-53668 | The Archive's Table of Content migration check mechanism might take some time when done over NFS. |
| AVIO | FLME-51958 | VTRs can't be controlled remotely via the serial connection (macOS only). |
| AVIO | FLME-53184 | When outputting content to a HDCAM SR VTR, an error message about frame dropped might be seen, aborting the VTR edit. |
| AVIO | FLME-53337 | Playback frame drops may occur randomly. |
| AVIO | FLME-53338 | The Player exhibits a series of dropped and repeated frames each time it reaches approximately 4 to 5 minutes of playback time. |
| AVIO | FLME-53646 | Audio monitoring issues when capturing content from VTR using AJA cards on macOS. |
| Data Management | FLME-53388 | Importing RED or ARRIRAW media files while the bit depth is set to 10-bit results in a black clip node in Batch. |
| Installation Packaging | FLME-53605 | The second GPU is no longer detected during the installation preventing Background reactor from using that GPU. |
| LUSTRE: Render | FLME-49305 | Banding on SDI output might be seen on highlights when viewing 12-bit 4:4:4 HDR content on ST_2084 displays. |
| Player | FLME-53935 | Timelines play back faster than realtime when no audio tracks are present. |
| Player | FLME-53983 | Playback speed & audio video sync issues when drops happen during playback. |
| Components | Issue key | Summary |
| Codecs | SMOK-52698 | The application might crash when it is referencing a Multi-Channel OpenEXR file sequence which was overwritten with different channels. |
| LUSTRE: Shapes | SMOK-52977 | Shapes outline and axis controls are not visible in the Animation menu. |
| Player | SMOK-52793 | ProRes 4444 realtime playback drops in 60fps. |
| Components | Issue key | Summary | Workaround |
| Action Geometries | SMOK-50274 | Artifacts can appear when transforming geometries on AJA KONA enabled machines, especially when Refraction or Light Wrap effects are used. | Render using Burn or Background Reactor. |
| Action Geometries | SMOK-53074 | The software crashes when generating geometry for 3D Object with non-default UV Mapping. | |
| Action Rendering | SMOK-50416 | Geometry sorting issue appears when the Transparency setting is used on macOS platforms. | |
| Animation Editor | SMOK-50526 | Keyframes' tangents are not always copied properly between channels. | |
| Animation Editor | SMOK-51245 | An Animation Expression referencing another FX node stops working when a setup or shader is loaded. | In 2020, after reloading the shader, select the channel with the expression in the animation editor, press Expression to open, and then hit enter to relink the expression.
In 2020.1 Update, this workaround does not work. |
| Archive | SMOK-50855 | The project archiving space estimation might not be accurate for content generated in Batch that is not used in sequences. | |
| Batch General | SMOK-51708 | The image displayed in the Result view of a bypassed Distort node is inaccurate. | |
| Batch General | SMOK-53252 | Some OpenFX plugins do not work correctly when only single frame clips are used as inputs. | |
| BFX | SMOK-52742 | Frames are flagged as unrendered media after a partially rendered Batch FX is fully rendered. | Use the Flush Renders option in the Timeline Segment's contextual menu. |
| Burn / Background Reactor | SMOK-52865 | The software crashes when you attempt to proxy render a Batch FX that already has cached frames in full resolution. | |
| Compare Tools | SMOK-53183 | The application crashes when you try to enable the Compare tool using a keyboard shortcut in Text or Sparks. | |
| Conform | SMOK-50504 | The File Name match criteria does not work when importing an AAF or XML file that contains file names with non-English characters. | |
| Conform | SMOK-51171 | Media cannot be linked when a Timeline segment has infinite handles due to a Timewarp Timeline FX. | Do a Consolidate Handles on the unlinkable segments with a value of 0: Select the segments in the timeline and right-click and select . |
| Conform | SMOK-51721 | An error message is displayed when importing an EDL with illegal characters in the reel name field. | Remove the illegal characters from the EDL before importing it in a Flame Family software. |
| Creative Tools | SMOK-36500 | Motion Blur and Motion Convert icons can disappear from the user interface when modifications are made. | |
| Effects Tab | SMOK-52543 | Using tools like Selective's Sky Extraction on high-resolution media can result in a freeze on workstations equipped with a Nvidia Quadro graphics card. | |
| LUSTRE: HDR Workflow | SMOK-51085 | Reloading a Dolby Vision HDR grade does not enable the External Content Mapping Unit (eCMU). | Enable the eCMU manually. |
| Matchbox/Lightbox | SMOK-51276 | A Matchbox with the adsk_time parameter linked to an Action Surface does not animate with repeated frames. |
|
| MediaHub Import/Export | SMOK-51172 | The wrong alpha channel is generated when exporting a prerendered BFXa clip in the RGBA format. | Flush the render for the BFXa segment before exporting. |
| MediaHub Import/Export | SMOK-51528 | A Distribution Package export job may hang after the export is completed. | Cancel the export. The export should be complete. |
| MediaHub Import/Export | SMOK-51787 | The bit depth of the current custom export preset is incorrectly set when you start a Flame Family software. | Select another preset and then load the custom export preset you want to use. |
| MediaHub Import/Export | SMOK-51990 | MediaReactor is not working on macOS 10.14 | |
| MediaHub Import/Export | SMOK-53088 | A Distribution Package export job may hang after the export is completed. | Cancel the export. The export should be complete. |
| OpenFX Support | SMOK-51608 | The software crashes on exit if a Neat Video OpenFX plugin was used during the session. | |
| OpenFX Support | SMOK-51703 | The data returned from the Mocha OpenFX plugin always start at 0 instead of the Start Frame set in Batch / Batch FX. |