The 2020.1.2 Update Release Notes contain information for the 2020.1, 2020.1.1, and 2020.1.2 Update releases.
Welcome to the 2020.1.2 Update release of the following Flame Family products (December 10, 2019):
Also, we recommend recreating all archives previously generated with versions 2019.2, 2019.2.1, 2019.2.2, 2020, and 2020.0.1, 2020.1, and 2020.1.1 with version 2020.1.2 to minimize the risk of archiving issues, when projects still exist on the workstations.
Please note 2018.3, 2019.1, and 2020.2 are not affected by this issue.
For further details, please consult our support team.
The fixed bugs are listed here.
You can find the documentation for previous releases at Flame Central.
Jump to:
| Flame Family Link Hub | Flame Central |
| Flame Learning Channel Videos | The Flame Learning Channel |
| What's New in Flame Family 2020.1 | What's New in 2020.1 |
| System Requirements for Flame Family (includes DKU download link) | System requirements |
| Licenses and Release Download links |
Autodesk Account
Note: Open the Updates and Add-ons tab for Update release versions.
|
| Download Backburner & Open Clip Creator Utility |
Autodesk App Store
(Search for Backburner or Open Clip Creator) |
| Contact Flame Family Support | Contacting customer support for Flame |
The Flame Family 2020.1 Update release supports CentOS 7.4 on all certified platforms listed on the system requirements page.
Please take note of the following:
The upgrade to CentOS 7.4 is not mandatory for the 2020.1 Update release. CentOS 7.2 is still a supported operating system for Flame Family version 2020, but only for the platforms originally certified with it (HP Z820, HP Z440, and HP Z840).
TopFlame Family 2020.1 Update requires the installation of DKU version 14.1.0 on all Linux workstations. This DKU contains:
The DKU 14.1.0 installs in /opt/Autodesk/DKU.
While the DKU installs the AJA 15 drivers, the installed AJA card requires a firmware update.
To update the AJA firmware:
Backburner 2020 (Flame Family 2020.1 Update uses Backburner 2020) is automatically installed when you install any Flame Family product. But if you're in an environment running Backburner Manager on a dedicated workstation, you need to manually install Backburner 2020 on that workstation to benefit from the latest fixes.
You can download the Backburner 2020 standalone installer from Autodesk online store. Search for Backburner.
TopFlame Family 2020.1 Update supports the AJA 15 drivers.
AJA 15 introduces support for the AJA KONA 5 (CentOS-only) and Io 4K Plus (macOS-only) cards on certified platforms listed on the system requirements page. See the What's New in 2020.1 for additional AVIO details.
TopNote: This update affects applications licensed using Multi-User (license server), and no action is required for applications licensed using Single User on macOS.
Flame Family 2020.1 Update requires the Autodesk Network License Manager to be updated to the latest version. This Network License Manager version is fully compatible with the Flame Family applications version 2018 and up.
See the following links for more information:
For details about the license model in Flame Family products, see Products and licenses.
Top| Components | Issue key | Summary |
| Archive | SMOK-52773 | Batch FX segments are sometimes not archived properly. |
| Archive | SMOK-52701 | Restored clips do not have media if their source timecode was modified between two archives. |
| Components | Issue key | Summary |
| Action General | SMOK-51924 | The application may crash on exit after using mimic links between Matchbox nodes inside Action. |
| Batch General | SMOK-51911 | The rendering time of a Batch setup increases once there is no VRAM left. |
| Batch General | SMOK-52226 | Nodes that do not require a Matte input to output a Matte break the Batch pipeline when they are bypassed. |
| Codecs | SMOK-52102 | RED R3D playback performance issues might be seen when using Flame Family (CentOS) with a NVIDIA K6000 GPU. |
| Conform | SMOK-52396 | A DLEDL generated by FilmLight Baselight does not show media file paths when imported in a Flame Family product. |
| Data Management | SMOK-52304 | QuickTime files exported from Flame Family 2020.1 using Avid DNxHD/HR codecs cannot be read in Avid Media Composer. |
| LUSTRE: HDR Workflow | SMOK-52047 | When working in HDR (using Source Media origin), Input LUT might not be applied correctly. |
| LUSTRE: HDR Workflow | SMOK-52118 | The Dolby Vision analysis might be wrong when working with 16-bit TIFF rendered content with Resizing and Crop. |
| MediaHub Import/Export | SMOK-52075 | Memory leaks when exporting content as MXF AVC Intra 100. |
| MediaHub Import/Export | SMOK-52170 | The RED 4K Spherical resolution has the wrong height in the Resolution drop down lists. |
| MediaHub Import/Export | SMOK-52230 | The easyDCP license installation does not work on macOS. |
| OS and Software Configuration | SMOK-52116 | The dual GPU detection performed during the installation doesn't work, resulting in the xorg.conf file not being properly set. |
| Project and User Management | SMOK-52010 | The application crashes when you attempt to switch projects after a performing Restore Project. |
| Components | Issue key | Summary |
| Action General | SMOK-31900 | Action render setting for height cannot be set higher than 7280. |
| Action General | SMOK-49756 | The positioner does not move to the new position set in Action's indirect Blur, CC or CW modules when you are back in Action. |
| Action General | SMOK-50362 | The application crashes when you select a Matte Blend layer that is fed with clips of different bit-depth in Action's indirect Modular Keyer. |
| Action General | SMOK-50823 | Some Blending modes (Screen, Overlay, Soft Light, Hard Light, Difference, Exclusion, Divide) are not working with Refraction. |
| Action General | SMOK-51049 | The application may crash when losing focus of the Gradient node in Batch. |
| Action General | SMOK-51164 | The application crashes trying to load a project after exiting an Action or Image Effects Editor with Light Rays and GMask Gradient, and then exiting the application with the Media Panel in List mode. |
| Action General | SMOK-51320 | The Face and Z-Depth extraction may not give an expected result on Video or Scene Linear source media. |
| Action Geometries | SMOK-51540 | Imported Alembic files are not automatically removed from the project's tmp_cache folder after exiting the application. |
| Action Geometries | SMOK-51573 | The application can crash loading a setup with missing FBX files due to unsupported characters. |
| Action Selective | SMOK-50157 | Cutting a Mimic Link between two Selective objects resets the Keyer values. |
| Action Selective | SMOK-51685 | The Action Selective HUD does not work with multiple Surfaces parented under an axis. |
| Archive | SMOK-51669 | When using flame_archive command line tool, "Compression of the header failed" error message might be seen when appending to an existing archive. |
| AVIO | SMOK-50566 | Editing a Gain Audio FX using Select Points in a stereo channel only affects one channel. |
| AVIO | SMOK-51030 | VTR input and output is not accurate using a HDCAM-SR. |
| AVIO | SMOK-51317 | The application crashes when the Auxiliary Audio Desk is accessed in the Player. |
| Backburner | SMOK-51194 | Backburner jobs will fail if the name of the job location file is longer than 256 characters. |
| Backburner | SMOK-51195 | Unnecessary error messages are displayed when completed background tasks are deleted. |
| Backburner | SMOK-51332 | Deleting multiple tasks in Backburner Web Monitor might take a long time before the list of tasks is refreshed. |
| Batch General | SMOK-49530 | The Bypass status of a Distort, Modular Keyer or GMask node is disabled when it is duplicated or pasted. |
| BFX | SMOK-51203 | The application crashes when you add a Source Timeline FX on a virtual source that already has a Timewarp Timeline FX and you switch to the Effects tab. |
| BFX | SMOK-51744 | Using Smart Replace on a Render Node inside BFX makes the software hang. |
| Burn / Background Reactor | SMOK-51661 | Background Reactor fails to start if the /hosts automounts are not working. |
| Burn / Background Reactor | SMOK-51713 | It is not possible to send a job to Burn if the current Workspace has a space in its name. |
| Conform | SMOK-51337 | Wrong source in and out value when conforming XML from Adobe Premiere Pro with Timewarps. |
| Creative Tools | SMOK-51187 | The application may crash on exit after exiting Text in BFX with HWAA enabled. |
| Creative Tools | SMOK-51673 | Keyframes from a tracked Axis that had the Rotate and Scale option enabled are not properly aligned when the setup is loaded in a Batch Group that doesn't have the same start frame. |
| Data Management | SMOK-39420 | In a workgroup environment, Timeline FX data might be lost if a workstation accessing a remote Workspace does not have its clock set at the same time as the remote workstation. |
| Data Management | SMOK-51948 | The Stone + Wire daemons and services cannot connect to sw_dbd when IPv6 is disabled on the workstation. |
| Desktop & Reels | SMOK-50418 | The application crashes when you undo a Match operation that created a clip in Batch while you are in the Batch tab. |
| Effects Tab | SMOK-50980 | The Overlays switch on and off on the Broadcast monitor when navigating from clip to clip in the Effects tab. |
| LUSTRE: Colour Grading | SMOK-51196 | Geometry and Axis overlays are visible outside the Secondary menu. |
| LUSTRE: Colour Grading | SMOK-51519 | Wrong colour conversion when saving a still generated from a 16-bit fp clip. |
| LUSTRE: Colour Tools | SMOK-51657 | Creating a new Cut turns off the Size option in the Render/Resize menu. |
| LUSTRE: Wiretap Gateway | SMOK-51785 | The Include YUV Headroom option (located in Image/Transcode/Format menu) does not work for MP4 media files. |
| Matchbox/Lightbox | SMOK-50762 | Using a matte as an input for the Matchbox Physical Glare will result in image flicker. |
| MediaHub Import/Export | SMOK-50584 | On macOS, manually typing /Volumes in MediaHub (Archive) does not navigate to the expected location. |
| MediaHub Import/Export | SMOK-51319 | When exporting media with Link options, compression settings can be edited even if they are not available. |
| MediaHub Import/Export | SMOK-51542 | When exporting an unlinked media sequence with Timewarps FX as an EDL, the speed data is not exported as expected. |
| MediaHub Import/Export | SMOK-51602 | An error message is displayed if you try to export a sequence between marks as Movie file while the Primary track is set to an empty track and the Include Audio option is disabled. |
| MediaHub Import/Export | SMOK-51696 | Exporting 10-bit clips using the flame_export command-line tool creates corrupted media files. |
| Multi-Channel Clips | SMOK-51206 | When exporting Multi-Channel OpenEXR media files, the Beauty track are seen as ABGR instead of RGBA in third party products. |
| Multi-Channel Clips | SMOK-51207 | When importing Multi-Channel OpenEXR media files, unnamed Beauty track is named ABGR instead of RGBA. |
| Open Clips | SMOK-51422 | Wrong Tape Name when using Tape Name from Directory import option with Pattern browsing. |
| OpenFX Support | SMOK-51209 | "Plugin not found" is printed in the shell before an OpenFX plugin is selected inside the application. |
| Paint Tools | SMOK-51109 | RGB values are inaccurate in the Colour Sampler the first time you sample a pixel in a Paint node. |
| Project and User Management | SMOK-51216 | The resolution for the Film 35mm 4K Super 35 (4096 x 1708) preset does not show the right height value. |
| Python API | SMOK-51597 | The application crashes when a clip node with no media is accessed from the Python API. |
| Python Hooks | SMOK-51618 | A series of python hooks debugging information is printed in the shell / terminal every time a script is called within the application. |
| Shortcuts and Shortcuts Editor | SMOK-51496 | Keyboard shortcuts do not work after a window such as the calculator has been opened. |
| Shortcuts and Shortcuts Editor | SMOK-51738 | The "A key appears to be stuck" dialog appears even when a key is not pressed for a long time. |
| Shotgun | SMOK-51359 | Some informations are missing from the Shotgun site when a shot is exported while the Create Open Clip option is disabled. |
| Sparks | SMOK-51601 | The application crashes on exit after a Spark has been edited in Batch. |
| UI | SMOK-50664 | The user interface is badly refreshed while an audio segment is dragged out of a sequence to the desktop reels. |
| UI | SMOK-51757 | Some contextual menus are too wide on a HiDPI / Retina display. |
| Components | Issue key | Summary | Workaround |
| Action General | SMOK-51924 | The Application may crash on exit after using mimic links between Matchbox nodes inside Action. | You can avoid the crash by selecting the Matchbox nodes that are part of the mimic link after a modification. |
| Action Geometries | SMOK-50274 | Artifacts can appear when transforming Geometries on AJA_KONA enabled machines, especially when Refraction and/or Light Wrap effects are used. | |
| Action Rendering | SMOK-50416 | Geometry sorting issue appears when the Transparency setting is used on Mac platforms. | |
| Animation Editor | SMOK-50526 | Keyframes' tangents are not always copied properly between channels. | |
| Animation Editor | SMOK-51245 | An Animation Expression referencing another FX node stops working when a setup or shader is loaded. | In 2020, after reloading the shader, select the channel with the expression in the animation editor, press Expression to open and then hit enter in order to relink the expression. In 2020.1 Update, this workaround does not work. |
| Batch General | SMOK-51708 | The image displayed in the Result view of a bypassed Distort node is inaccurate. | |
| Batch General | SMOK-51911 | The rendering time of a Batch setup increases once there is no VRAM left. | Restart the application to clear the VRAM. |
| Batch Groups | SMOK-51121 | The application crashes when Batch's Smart Replace is used on a Batch Group that originated from a Matte Container. | |
| Codecs | SMOK-52060 | R3D 8K clips cannot be read when using Debayer Mode Full or Half Premium. | In a shell, enter: setenv DL_R3D_USE_GPU_DECODE false |
| Codecs | SMOK-52102 | RED R3D playback performance issues might be seen when using Flame Family (CentOS) with an NVidia K6000 GPU. | |
| Conform | SMOK-50504 | The File Name match criteria does not work when importing an AAF or XML file that contains file names with non English characters. | |
| Conform | SMOK-51171 | Media cannot be linked when a Timeline segment has infinite handles due to a Timewarp Timeline FX. | Do a Consolidate Handles on the unlinkable segments with a value of 0: Select the segments in the timeline and right click -> Commit -> Consolidate Handles. |
| Conform | SMOK-51721 | Error message is displayed when importing an EDL with unix illegal characters in reel name field. | Remove the unix illegal characters from the EDL before importing in Flame Family products. |
| Creative Tools | SMOK-36500 | Motion Blur and Motion Convert icons can disappear from the UI when making modifications. | |
| LUSTRE: HDR Workflow | SMOK-51085 | Reloading a Dolby Vision HDR grade does not enable the External Content Mapping Unit (eCMU). | Enable the eCMU manually. |
| LUSTRE: HDR Workflow | SMOK-52047 | When working in HDR (using Source Media origin), Input LUT might not be applied correctly. | Apply the LUT on a Secondary using the colourtransform plugin. |
| Matchbox/Lightbox | SMOK-51276 | A Matchbox with the adsk_time parameter linked to an Action Surface does not animate with repeated frames. | * Connect an animated texture to force the Matchbox to update. * Create a keyframe on any numeric to force the Matchbox to update. |
| MediaHub Import/Export | SMOK-51172 | The wrong alpha channel is generated when exporting a pre-rendered BFXa clip in the RGBA format. | Flush the render for the BFXa content prior to exporting. |
| MediaHub Import/Export | SMOK-51528 | Distribution Package export job might hang after the export is completed. | Cancel the export, the export should be complete. |
| MediaHub Import/Export | SMOK-51787 | Wrong bit depth when reloading a custom preset. | Select another preset then load the preset you want to use. |
| OpenFX Support | SMOK-51608 | The application crashes on exit if a Neat Video OpenFX plugin was used during the session. | |
| OpenFX Support | SMOK-51703 | The data returned from the Mocha OFX plugin always start at 0 instead of the Start Frame set in Batch / Batch FX. | |
| UI | SMOK-51750 | Tooltips do not display the proper content after some operations such as entering the Fullscreen Player or using a swipe bar are performed. | Click in the user interface before displaying a tooltip. |