Troubleshooting Navisworks

The following topics may help you to resolve errors you encounter and help with troubleshooting a problem while using Navisworks with Desktop Connector.

Topics in this Section

• What's New in Navisworks 2025
• What should I expect when using Navisworks with Desktop Connector 16.x?
• Supported workflows using Navisworks and Desktop Connector
• Workflows when using Desktop Connector V16.x

What's New in Navisworks 2025

For additional information about the new enhancements in Navisworks visit New enhancements in Navisworks 2025.

What should I expect when using Navisworks with Desktop Connector 16.x?

• When managing an NWF file with Desktop Connector, opening the NWF in Navisworks will not automatically lock the file. While Desktop Connector 16.x now provides file Conflict Management, you should lock the NWF from the web before making changes.
• When adding design files (for example, .RVT) into Navisworks, Desktop Connector may lock the design file while the NWC file is created. Once the NWC creation is complete the design file lock is released.
• Users who open a locked NWD (Read-Only) file can still fully use the Navisworks Coordination Issues add-on.

Supported workflows using Navisworks and Desktop Connector

• For BIM 360 issues using Navisworks (NWD) files see Work with Shared Views in BIM 360.
• For Model Coordination using Navisworks (NWD) files see Navisworks Coordination Issues Add-In.

Workflows when using Desktop Connector V16.x

• Desktop Connector versions 16.0 and 16.1 do not support Navisworks.
• Desktop Connector version 16.2 and above is compatible with Navisworks, with some extra steps needed depending on the workflow. Refer to What should I expect when using Navisworks with Desktop Connector 16.x.

Related Concepts:

• Can Navisworks be used with the Desktop Connector?
• Linking files from BIM 360 in Navisworks using Desktop Connector.
• Navisworks Coordination Issues Add-In information.