The known limitations and issues in the 2026 versions of InfoWater Pro are listed below.
| Issues | Reported in | Status | Guidance |
|---|---|---|---|
| Uninstall can fail to remove all files if the latest version is an upgrade from a prior version. | 2024.5 | Open | If uninstalling without upgrading to a new version in the same location, you may need to manually remove the Bin directory. |
| Range report tables for tanks, valves, pumps, and reservoirs are not populating correctly. | 2025.4 | Resolved in 2026.0.1 | Upgrade to 2026.0.1+ |
| Data joined to the map through map themes may be out of date in some cases, for example, when viewing input data that has been bulk-edited in another scenario. | 2025.4 | Resolved in 2026.0 | Map data can be regenerated by clicking "Clear Data" at the top of the Map Theme dialog. |
| When switching between scenarios in the Scenario Explorer window, the assigned data sets sometimes switch back to the Base data set incorrectly. | 2025.4 | Resolved in 2025.4.1 | Upgrade to 2025.4.1+ |
| Known limitations | Reported in | Status | Guidance |
|---|---|---|---|
| Cloud computing for standard runs is no longer supported for versions 2025.3 and earlier. | 2025.3 | Perpetual | Upgrade to 2025.4+. Fireflow runs remain supported from 2024.2+. |
| Working from a model saved on a network drive or fileshare server can impact performance. | All versions | Open | Save models to a local folder while working in InfoWater Pro. Use the InfoWater Sync tool to share changes to a common file location. |
| ArcGIS Pro version 3.4 compatibility: When using Windows 11 and a light theme, fields in Model explorer are difficult to read. | 2025.3 | Resolved | Upgrade to ArcGIS Pro 3.4.2, unpin the dock pane, or use dark theme. |
| Results fail to open from the "Results Pending" state after simulations. | 2024 | Resolved | Turn off ArcGIS Pro file indexing. |