RFI Best Practices

To maximize the effectiveness of RFI management:

1. Clear Communication
   • Write concise, specific questions
   • Include relevant context and background
   • Attach supporting documentation
   • Use consistent terminology
2. Efficient Organization
   • Follow established naming conventions
   • Properly categorize RFIs
   • Link related project documents
   • Maintain accurate status updates
3. Timely Processing
   • Respond to RFIs within SLA timeframes
   • Keep stakeholders informed of delays
   • Update status promptly
   • Monitor overdue items
4. Documentation
   • Maintain complete response records
   • Document decision rationale
   • Archive closed RFIs properly
   • Track revision history