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Set Up Approval Workflows

Approval workflows are a key feature of Cost Management, designed to streamline the approval process for:

  • Contracts
  • Cost and budget payment applications
  • Expenses
  • Change orders
  • Internal budget transfers

By creating custom approval workflows, project administrators and members with full control permissions can streamline document routing for internal reviews, ensuring consistency and transparency across projects. For instance, a change order workflow can automatically route the document to the project manager, accounting department, and owner or supplier for approval. This automation offers several benefits:

  • Reduces approval time and effort
  • Prevents bottlenecks in the process
  • Ensures that all necessary stakeholders are involved
  • Enhances accountability and traceability
  • Promotes standardized approval practices

In this article:

Create Approval Workflows

Only project administrators can create and edit approval workflows. To create one:

  1. Select the Settings tool Settings tool icon from the left navigation.

  2. Switch to the:

    • Budget tab for budget payment applications and internal budget transfers.
    • Cost tab for contracts, cost payment applications, or expenses.
    • Change Order tab for OCOs or SCOs.
  3. Click the relevant drop-down menu depending on the type of approval workflow that you want to create:

    • Budget Payment Application Approval Workflows
    • Internal Budget Transfers
    • Contract Approval Workflows
    • Cost Payment Application Approval Workflows
    • Expense Approval Workflows
    • OCO Approval Workflows
    • SCO Approval Workflows

    Settings for approval workflows

  4. Click Create Approval Workflow.

  5. Select the number of approval steps, and click Next.

  6. Enter a name for the workflow.

  7. Set conditions using drop-down menus to activate the workflow automatically. For example, activate when the approved value exceeds $10,000. Conditions vary by workflow type.

    Tip: Use custom attribute types (text, number, drop-down, checkbox) to route workflows. Learn more about custom attributes.

    Example of approval conditions

  8. Assign reviewers for each step. For each step, you can:

    • Add a step name (for example, Internal Review).

    • Set reviewer type (single or multiple). Specify if all members must review or set a minimum number.

    • Determine response due time.

    • Choose reviewers (member, role, or company). Reviewers must have Full Control or Admin permissions.

    • Decide if reviewers can edit items under review.

      Note: Workflow templates prefill the Reviewer Type field. For multistep reviews, customize as needed.

    Setup for cost approval workflow

  9. Add up to 12 steps per workflow. Click Remove step to delete one.

  10. Optionally, set the status upon completion to Submitted, Accepted, or Approved.

  11. Click Save.

Edit and Modify Approval Workflows

Project administrators can modify workflows by navigating to the relevant tab and approval section as described in steps 1-3 of the previous section. Then:

  1. Expand the relevant workflow drop-down menu.

  2. Select the More menu Vertical more menu icon and choose:

    • Configure: Edit the workflow.
    • Duplicate: Copy and edit the workflow. Tip: Useful for creating similar workflows. Rename and adjust settings as needed.
    • Deactivate: Prevent automatic activation when conditions are met.
    • Move up/Move down: Change the workflow order.
    • Delete: Permanently remove the workflow.

Direct Editing of Reviewers in Approval Workflow

Project administrators can edit reviewers directly in the workflow bar in the flyout:

  1. Navigate to the workflow bar.
  2. Locate the reviewer's name.
  3. Click the pencil icon next to the name.
  4. In Edit Reviewers, select new reviewers.

Edit reviewers in workflow

Example: Reviewer Notifications and Submission for Signature

When an item meets workflow conditions, a dialog box appears, detailing the workflow and allowing comments.

Tip: After setting up the approval workflow, you can view all reviewers across previous, current, and upcoming steps. You can send reminders to future reviewers before their review is due.

Approval workflow send dialog

As the item progresses, reviewers are notified through email.

Approval workflow email notification

Reviewers can:

  • Approve: Continue the workflow. For multistep workflows, the item moves to the next step. For single-step workflows, it is marked as Approved.
  • Revise: Request revisions. The item is returned with the Revise and Resubmit status.
  • Reject: Reject the item. The item is returned with the Rejected status.
Note: Project administrators can review on behalf of reviewers and send reminders.

When approved, the final reviewer submits the item for external approval and signature. The workflow bar in the details flyout panel displays the item's status, ball-in-court, and due date. Activity is logged in the item's activity log.

The following restrictions apply when items are In Review:

Item Type Restrictions
Expense Items - Subitems cannot be added or deleted.
- Expense items cannot be deleted.
- Attachments can still be uploaded.
- Photo references can be edited.
Payment Applications - All fields are locked.
- Reviewers can review payment applications by individual line items.
- The parent line item is accepted only when all subitems are reviewed and accepted.

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