Domain Requirements
Products and tools on the Autodesk Construction Cloud platform require certain domains to be allowed to function as expected.
If you are encountering connectivity issues to Autodesk Construction Cloud platform products, try to identify the security feature that is causing the issue:
- Antivirus / Antimalware systems
- Firewall
- Proxy Server
- Spam filter
- VPN (Virtual Private Network)
Ask your IT department to help you identify the security feature that is blocking the traffic. For example, proxy servers or antimalware software can be deactivated temporarily in a test environment to test the affected workflows with simple test data, unrelated to confidential project data.
The table below has the domains to allow exceptions for and the table can be searched:
URL to Allow | Offerings Affected |
*.autodesk.com | All ACC Products |
*.autodesk.eu | All ACC Products |
*.aus.autodesk.com | All ACC Products |
*.autocad.com | All ACC Products |
*.salesforceliveagent.com | All ACC Products |
*.zoom.us | All ACC Products |
https://plangrid.my.salesforce.com | All ACC Products |
https://service.force.com | All ACC Products |
https://static.lightning.force.com | All ACC Products |
https://plangrid.lightning.force.com | All ACC Products |
https://plangrid.my.site.com | All ACC Products |
*.plangrid.com | All ACC Products |
*.plangrid.be | All ACC Products |
*.launchdarkly.com | All ACC Products |
*.segment.com | All ACC Products |
*.segment.io | All ACC Products |
*.bugsnag.com | All ACC Products |
*.solvvy.com | All ACC Products |
*.fullstory.com | All ACC Products |
*.newrelic.com | All ACC Products |
*.nr-data.net | All ACC Products |
*.pendo.io | All ACC Products |
https://plangrid.my.site.com | All ACC Products |
https://u7990385.ct.sendgrid.net | All ACC Products |
*.pubnubapi.com |
|
*.googleapis.com |
|
service.force.com |
|
plangrid.my.salesforce.com |
|
*.salesforceliveagent.com |
|
*.cloudfront.net | Build |
*.amazonaws.com |
|
*.s3.amazon.com |
|
*.pndsn.com | Build |
*.amplitude.com |
|
*.sentry.io |
|
https://app.plangrid.com/proxy/graphql/ | Build |
*.gstatic.com | Insight |
*.mixpanel.com | BIM Collaborate |
*.planfront.net | Takeoff |