Using Dual Monitors
Following are a video and an accompanying article explaining how customers can easily set up dual monitors when using Autodesk Digital Workplace, covering both PC and Mac.
Monitors with the same DPI resolution (PC)
When your Digital Desktop is launched, it will appear on your active monitor.
With your secondary monitor set up, drag the Digital Desktop between the two monitors.
Click on the Autodesk Digital Workplace drop down toolbar at the top of the screen. Select the "full screen mode" icon in the expanded toolbar menu.
Any programs opened on the Digital Desktop will now work across both screens.
Click the same icon to revert back to single screen mode.
Monitors with different DPI (PC)
In the Citrix Workspace App Settings, choose "Advanced Preferences."
Select High Def, and under "Scale the session for high resolution" click "yes," and then "save." "Client scaling" is enabled.
Access the system’s Display Settings.
With the secondary monitor selected, under "Scale and Layout" change the setting to 100%.
Launch your Digital Desktop and follow the previous steps.
Using dual monitors with a Mac system
Make sure your secondary monitor is properly set up, through the Mac’s System Preferences. Click "Displays"
Select the "Arrangement" tab and drag the monitor icons to the proper arrangement
Back in the System Preferences Main Menu, select "Mission Control." Uncheck the "Displays have separate spaces" box.
Reboot your Mac computer and log back in.
Launch the Citrix Workspace App.
Under the Citrix "View" drop down menu select "Use All Displays in Full Screen".
When the Digital Desktop is opened, it will work with your dual monitor display.
There is more information on using dual monitors with full screen mode here.
Getting Support
If you have any problems or issues, contact our support desk. Our Onboarding Guide has instructions on how to access an Autodesk Agent here.