Back-up Enterprise Administrators

Enterprise Administrators now hold the direct ability to assign back-up EAs allowing designated back-up admins to seamlessly assume the EA's responsibilities, bypassing the need for manual assistance from our operations teams.

1. On the left sidebar, select "Back-up EAs" to view the list of current admins.
   
   

2. Click the "Add enterprise admin" button on the top right corner of the page.
   
   

3. In the pop-up window, type the email address of the person you want to invite as a back-up EA. Click the "Add" button to add the email to the list.
   
   

4. Once the email address is added, click "Send Invite" to send an invitation to the new admin.
   
   

5. After the invite is sent, the new admin will appear in the list with a "First Login Pending" status until they accept the invitation and log in.