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How to restore a deleted file or folder in ACC Docs

Technical Support

Issue:

Project members need to restore a deleted Autodesk Construction Cloud (ACC) Docs file or folder within the project.

Solution:

To restore a deleted ACC Docs file or folder and its content:

  1. From the Folders tab, click Deleted items.
  2. The list of any deleted files and folders is displayed.
  3. Check the box to the left of the folder to be restored.
  4. Click Restore.
  5. The folder should be restored to the original location with the Docs folder structure.
Deleted items button in ACC Docs

Restore of deleted items in ACC Docs

Note:

  • Folders restored that contain a large amount of content (files or subfolders) may take extra time to fully restore.
  • It might be necessary for the user who deleted the file to restore it sometimes.
  • To know when and who deleted the file or folder, check the Activity Log in Project Admin.

Products:

BIM Collaborate Products; Docs;

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