Troubleshooting Bridge Failures
In this topic, you will find the situations in which sharing with Bridge will fail.
| Failure Scenarios | Explanation | Solutions |
|---|---|---|
| File does not meet naming standard in target folder | If a file doesn't conform to the naming standard in the target folder and the holding area is not enabled, it will fail to share. | Enable the holding area in the target folder or change the file name to meet the naming standard in the target folder and try again. |
| The file in the target project is locked | If the file in the target project is locked, any new file versions that are shared will fail. | Unlock the file in the target project. |
| A subfolder has an existing incoming automation | Subfolders that already have an incoming automation, meaning that the subfolder is receiving automatic updates from another project, can't be shared further to another project. Therefore, when you share a parent folder with one or more of these subfolders, the entire share will fail. No files or folders will be copied into the target project, and no automations will be created. |
Share only the subfolders that do not have incoming automations or move out the affected subfolder and then share the parent folder. |
| A target folder with an automation was deleted due to its parent folder being deleted | The next time a file tries to automatically share to the deleted target folder, the share will fail, and the automation will be deleted. | Share to a new target folder and create another automation. |
| Two versions of the same file are shared at the same time (such as less than 5 seconds from each other) | The first request can be processed after the second request. So the first share fails, but the second share is successful. | Check to see if the version has been copied to the target project and try again if needed. |
| The target project or account is deleted | If the target project or account is deleted and you had automations, the automations will fail. | Delete the relevant automations. Contact the project administrator of the target project for more information if needed. |
Note:
On the Details pages in the Bridge tool, the failure icons 
for individual items will only be retained for one year. After one year, the failure icons next to individual items will no longer be available, but the status will still be Partially failed.