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Reports - FAQ and Troubleshooting

This topic offers solutions to some of the common problems that you may encounter when working in the Reports tool.

Why can't I embed certain types of PDFs when generating RFI, Submittal, and Forms reports?

If you upload a PDF that is password-protected for editing, the export of your RFI, Submittal, or Forms report may fail. To prevent this problem from occurring, you can try the following workarounds:

  • Avoid exporting RFIs, Submittals, and Forms with attachments
  • Remove the attachment that is causing the problem
  • Remove the password protection on your PDF file and upload the attachment again

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