Tandem for AEC Accounts

In Tandem for AEC accounts, team management is handled differently than within the other Tandem account types. This guide covers Tandem for AEC via ABC Pro, and Tandem for AEC via Enterprise accounts.

Team management in Tandem For AEC via the VDC or Model Management Bundles is covered here.

The differences are:

• Adding users is a two-step process
• There are no Facility Users. All users are Account level users
• All users are added to all facilities in the Tandem for AEC account
• User permissions are applied at the account level and applied to all facilities

Adding users

Here you can see that within a facility in a Tandem for AEC account, there is no mechanism for adding a user to a facility. To add users:

1. Log into Manage.autodesk.com

2. Go to Products and Services > By Product > BIM Collaborate Pro

   a. NOTE: if you have Tandem for AEC for Enterprise, Tandem for AEC will be listed as its own product

3. Assign Tandem for AEC entitlement

4. Log into Tandem.Autodesk.com
5. Go to Manage > Team
6. Click Add Account User
7. Enter email and assign permission level

NOTE: Users need to be entitled to Tandem for AEC before being added to the account in Tandem.

Adding users to a facility

Once a user is added to the account, they will automatically be added to ALL facilities in the account with whatever permission level is set at the account level.

Editing Permissions

Once added, you can update user permission levels by clicking on the permission level to the right of the user’s name. This will open the summary panel on the right. Click the dropdown to update their access and click Done.

If the user no longer needs access, click Remove.

Permissions

For more details on permissions by access, review the User Access Levels page.