Pre-checks are designed to make sure that the environment is ready for the Vault installation. If the system fails a pre-check during the pre-installation process, an error is displayed. Find the error in this section and click on the topic to learn how to resolve the error.
Before Autodesk Vault Server is installed, a series of diagnostic checks is performed to verify that your operating system environment is compatible with the Autodesk data management framework. The diagnostics cover a wide range of tests including IIS configuration, database compatibility, port configuration, and so on.
If all the conditions are met, the installation continues without interruption. If either a warning or an error is encountered, a report of the system tests is displayed indicating which of the conditions have passed successfully, generated a warning, or failed. The report includes the name of each condition that is checked along with a link to help you correct any conditions that have failed. The list remains open so you can correct any errors and then run the tests again. The report is also stored in a log file named setup_mm-dd-yyyy.log. Should it be necessary to seek assistance, the report can be forwarded to your IT personnel or to Autodesk.
The diagnostic checks can be performed again at any time once the Autodesk Vault server is installed by running the Autodesk Server Diagnostic Tool. This enables you to get more information on what has changed or stopped working should troubleshooting be necessary.
The System Tests list indicates which of the pre-installation test conditions have passed successfully, generated a warning, or failed.
A warning is a non-critical condition that does not require immediate attention. If a test condition returns a warning, the installation stops and the System Tests list indicates which of the test conditions returned the warning. The warning can be corrected, but it is not necessary for the installation of the server to continue.
An error is a critical condition that requires immediate attention. If a test condition returns an error, the installation stops and the System Tests list indicates which of the test conditions returned the error. The server is not installed until all failed test conditions are corrected. If any of the tests fail, you can continue installing other products, but the server will not be installed.
The Autodesk Server Diagnostic Tool performs a set of checks to identify possible issues with the Autodesk data management server and gathers system information to help diagnose the problem.
The following log files are created:
| DiagTool_<date>.log | Diagnostic Tool Logs |
| Sys_Log_<date>.log | Windows System Event Log |
| App_Log_<date>.log | Windows Application Event Log |
| CopyOfvlog-<date>.log | Most Recent Copy of Autodesk Data Management Server Log (If available) |
Learn more about an error
Run the diagnostic checks again
The conditions are all checked again, and the report window is updated to reflect the new results.
The Autodesk Server Diagnostic Tool creates log files containing important system configuration information and gathers copies of other necessary system log files into a single location.
The following diagnostic checks gather information:
The log files are gathered and stored in: [install drive]:\Documents and Settings\[user]\Local Settings\Temp\EDMLog.
View Diagnostic Log Files
Before using the Autodesk Server Diagnostic Tool on a computer running Microsoft Windows 7 or later, the diagnostic tool must be granted permission to run.