The 2020.0.2 Update Release Notes contain information for the 2020 and 2020.0.1 Update releases.
Welcome to the 2020.0.2 release of the following Flame Family products (December 10, 2019):
These Release Notes include important last-minute information, and lists of fixed and known bugs in this release.
Also, we recommend recreating all archives previously generated with versions 2019.2, 2019.2.1, 2019.2.2, 2020, and 2020.0.1 with version 2020.0.2 to minimize the risk of archiving issues, when projects still exist on the workstations.
Please note 2018.3, 2019.1, and 2020.2 are not affected by this issue.
For further details, please consult our support team.
The fixed bugs are listed here.
| Flame Family Link Hub | https://area.autodesk.com/flame-central/ |
| Flame Learning Channel Videos | https://www.youtube.com/user/FlameHowTos |
| What's New in Flame Family 2020 | What's New in 2020 |
| System Requirements for Flame Family (includes DKU download link) | http://www.autodesk.com/flame-sysreqs |
| Licenses and Release Download links |
https://manage.autodesk.com/
Note: Open the Updates and Add-ons tab for Update release versions.
Managing Users & Permissions:
https://knowledge.autodesk.com/customer-service/account-management/subscription-management/users-permissions
|
| Download Backburner & Open Clip Creator Utility |
https://apps.autodesk.com
(Search for Backburner or Open Clip Creator) |
| Contact Flame Family Support | https://www.autodesk.com/flame-support |
The Flame Family 2020 release supports CentOS 7.4 on all certified platforms listed on the system requirements page.
Please take note of the following:
The upgrade to CentOS 7.4 is not mandatory for the 2020 release. CentOS 7.2 is still a supported operating system for Flame Family version 2020, but only for the platforms originally certified with it (HP Z820, HP Z440, and HP Z840).
Flame Family 2020 version requires the installation of DKU version 14.1.0 on all Linux workstations. This DKU contains:
The DKU 14.1.0 installs in /opt/Autodesk/DKU.
Note that the DKU installs the AJA 15 drivers, but that the installed AJA card also requires a firmware update. To update the card's firmware, first install the new DKU, and then run the script ./AJAfw_update from the folder /opt/Autodesk/DKU/current/Utils/. If you are using a Z820, you will also find at that location a firmware update for the KONA 3G.
The DKU can be downloaded from the System Requirements page.
Backburner 2020 is automatically installed when you install any Flame Family product. But if you're in an environment running Backburner Manager on a dedicated workstation, you need to manually install Backburner 2020 on that workstation to benefit from the latest fixes.
You can download the Backburner 2020 standalone installer from Autodesk online store. Search for Backburner.
Flame Family 2020 version supports the new AJA 15 drivers.
AJA 15 introduces support for the new AJA Kona 5 card for all certified platforms listed on the system requirements page.
Note: This update affects applications licensed using Multi-User (license server), and no action is required for applications licensed using Single User on macOS.
Flame Family 2020 version requires the Autodesk Network License Manager to be updated to the latest version. This Network License Manager version is fully compatible with the Flame Family applications version 2018 and up.
See the following links for more information:
For details about the license model in Flame Family products, see Products and licenses.
| Components | Issue key | Summary |
| Archive | SMOK-52773 | Batch FX segments are sometimes not archived properly. |
| Media: Export | SMOK-52075 | Memory is leaked when exporting content as MXF AVC Intra 100. |
| Batch: General | SMOK-51911 | The rendering time of a Batch setup increases once there is no VRAM left. |
| Components | Issue key | Summary |
| AVIO | SMOK-51317 | The application crashes when the Auxiliary Audio Desk is accessed in the Player. |
| Batch General | SMOK-51628 | The name of a Matchbox node is not reset when a node setup is loaded. |
| Burn / Background Reactor | SMOK-51713 | It is not possible to send a job to Burn if the current Workspace has a space in its name. |
| Connected Colour Workflow / Lustre Interopability | SMOK-51339 | Modifications made to Timeline FXs in Flame after a sequence has been imported in Lustre using the Source Grading mode show an error message when rendering through the Wiretap server. |
| Control Panels | SMOK-51983 | Keyer controls (Shrink, Dilate, Blue, Sharpness Tolerance and Softness) cannot be controlled with Tangent panels. |
| Creative Tools | SMOK-51187 | The application may crash on exit after exiting Text in BFX with HWAA enabled. |
| Data Management | SMOK-39420 | In a workgroup environment, Timeline FX data might be lost if a workstation accessing a remote Workspace does not have its clock set at the same time as the remote workstation. |
| Data Management | SMOK-51599 | When using Write File node in Batch, <colour space> token is not supported. |
| LUSTRE: Hardware, OS, and DKU | SMOK-51516 | Many error messages are seen in the log file when using Lustre with unlicensed local Shot Reactor. |
| LUSTRE: Wiretap Gateway | SMOK-51785 | The Include YUV Headroom option (located in Image/Transcode/Format menu) does not work for MP4 media files. |
| Shortcuts and Shortcuts Editor | SMOK-51496 | Keyboard shortcuts do not work after a window such as the calculator has been opened. |
| Sparks | SMOK-51601 | The application crashes on exit after a Spark has been edited in Batch. |
| Timeline | SMOK-51799 | The application crashes when interrupting a timeline render of an Action or Image Effect that contains Motion Vector analysis. |
| UI | SMOK-51437 | The application may crash while displaying a tooltip. |
| Components | Key | Summary |
| Action General | SMOK-38105 | Look At links do not work with the 3D Camera. |
| Action General | SMOK-50248 | The Action and GMask Tracer's background resolution is incorrect when using anamorphic media. |
| Action General | SMOK-50626 | Channels linked from a Matchbox node to a different node using expressions are not saved in the setup. |
| Action Viewport | SMOK-50217 | Doing an axis transformation of the Source Front or Source Matte does not update in the 3D View viewport. |
| Archive | SMOK-50656 | Archiving large projects with a lot of files might show "Argument list too long" error messages in the console. |
| AVIO | SMOK-47353 | Blackmagic Design UltraStudio 4K / 4K Extreme cards are not correctly detected when launching Flame Family products on macOS. |
| AVIO | SMOK-49794 | SDI and HDMI signals are corrupted when selecting UHDTV/4K timing in HFR mode (50p, 59.94p and 60p) with an AJA IO4K plus card. |
| AVIO | SMOK-50254 | SDI signal is corrupted when outputting NSTC signal with AJA Kona 3G Quad card. |
| AVIO | SMOK-50276 | Aliasing might be seen on AJA SDI / HDMI outputs (SI mode) when monitoring UHDTV or 4K signal. |
| AVIO | SMOK-50438 | Two clips are created even if the Grab button is pushed only once in the VTR Input module. |
| AVIO | SMOK-50808 | No audio output when working in Stereo 3D. |
| Backburner | SMOK-50901 | Background Reactor is not correctly configured at installation time when using a centralized Backburner manager. |
| Backburner | SMOK-50909 | Backburner jobs submitted during a Shotgun Publish get distributed to multiple Backburner servers, preventing the jobs to be completed. |
| Batch General | SMOK-50710 | Nodes are not exploded correctly when Explode FX is applied on a clip that has a Resize and Image Timeline FXs. |
| Burn / Background Reactor | SMOK-50978 | Head and Tail media is not correctly rendered when using Burn or Background Reactor when the Include Handles option is enabled. |
| Codecs | SMOK-16532 | Importing an 48fps ARRIRAW media files in Flame Family shows wrong duration. |
| Colour Management | SMOK-50571 | Toggling the Colour Management Tag Only option in the MediaHub might return a wrong Colour Space value. |
| Conform | SMOK-49800 | Some AAF files coming from Avid Media Composer show wrong source timecode information when conformed in a Flame Family application. |
| Conform | SMOK-50529 | No Look Timeline FX is created when importing an AAF composition from Avid Media Composer when the ASC_SAT value is between parenthesis. |
| Conform | SMOK-51022 | Wrong position data when conforming an AAF from Avid Media Composer with single keyframe Resize FX. |
| Connected Colour Workflow / Lustre Interopability | SMOK-50943 | No media shown in Lustre when importing a sequence from Flame made of OpenEXR clips imported with Pattern Browsing option. |
| Control Panels | SMOK-50505 | The application might crash if you edit a numerical field with the mouse or pen while also performing modifications with a Tangent panel. |
| Creative Tools | SMOK-50005 | Hard Committing content with Clip History does not remove Clip History. |
| Data Management | SMOK-49785 | VIC does not correctly remove deleted managed media files. |
| Data Management | SMOK-50045 | The vmon script located in /opt/Autodesk/io/bin/ does not work as expected on macOS. |
| Data Management | SMOK-50046 | Tape/Reel name data is replaced by COMMIT when you hard commit a Matte Container containing Matte media with different attributes than the Primary track segment. |
| Data Management | SMOK-50357 | The selectWiretapVersion.py script available in /opt/Autodesk/flame_2019.2.1/bin no longer works. |
| Data Management | SMOK-50370 | SW_probed port conflict when NoMachine is installed on the same workstation as Flame Family products. |
| Data Management | SMOK-50433 | It is not possible to use Background Reactor when starting a newer version of Flame while a previous version of Background Reactor is running. |
| Data Management | SMOK-50471 | Switching between projects with different group ownership shows error messages in the log file. |
| Data Management | SMOK-50654 | Starting a Flame Family application while there is a .ref-lock file created by VIC on the Autodesk Storage folder might hang the application. |
| Data Management | SMOK-50765 | Publishing a sequence with Timewarps does not show the right result on the re-imported sequence. |
| Desktop & Reels | SMOK-50146 | The application crashes when you drop a clip from an OS file browser such as the macOS Finder onto an existing clip in the Desktop Reels. |
| Effects Tab | SMOK-50044 | In the Effects Tab, the Selective Matte view turns black when releasing the pen or mouse after scrubbing. |
| Effects Tab | SMOK-50424 | The Effects tab's Positioners setting is reset when you select another segment in the Storyboard. |
| Installation and Packaging | SMOK-43615 | Installing Burn on a Flame Family workstation prior to installing Flame Family products disables Wire connectivity. |
| Lightbox / Matchbox | SMOK-50908 | The Action scene is not refreshed when Reset is applied on a Lightbox node. |
| LUSTRE: AVIO | SMOK-49885 | In TrueView mode (CTRL F7) with an 2K AJA raster selected, corruption is shown on the SDI output on the right side of the display. |
| LUSTRE: Colour Grading | SMOK-50011 | It is possible to affect the Colour Curves with the keypad even when a different menu than Colour is selected. |
| LUSTRE: Import | SMOK-50317 | Little endian DPX files imported in Lustre might show corruption. |
| LUSTRE: Playback | SMOK-43478 | In UHDTV 59.94/60 projects with AJA SDI Preview enabled, Print View is not capable of playing back real-time when working with 10-bit DPX as render format on UHDTV-ready configurations. |
| LUSTRE: Stereo | SMOK-50448 | Applying Stereo 3D Floating Windows on Resize content might not produce the expected result. |
| Matchbox/Lightbox | SMOK-49538 | It is not possible to apply a black colour background to the Matchbox's Dots SFX effect. |
| Media Import / Export | SMOK-37327 | Content with No Media segments cannot be exported using Background Export. |
| Media Import / Export | SMOK-50781 | Delay might be seen when starting the application with multi-versions clips containing a lot of versions on Desktop or Libraries. |
| MediaHub Import/Export | SMOK-48760 | When using a workspace from a remote workstation, it is not possible to use the Link Media option in Media Export. |
| MediaHub Import/Export | SMOK-49692 | Importing content located in a folder using the Import button does not create the folder. |
| MediaHub Import/Export | SMOK-49792 | In Conform View, setting Search Location while the Pattern Browsing option is enabled shows duplicated matches for Multi-Versions content. |
| MediaHub Import/Export | SMOK-49804 | The MediaHub does not show media files if they have been created by an Active Directory user profile that is part of an Active Directory which name cannot be resolved by a Flame Family application. |
| MediaHub Import/Export | SMOK-49830 | The application crashes when importing a FCP 7 XML file referencing media files of an unsupported frame rate. |
| MediaHub Import/Export | SMOK-50129 | The application might crash if you try to import an invalid EDL file through MediaHub. |
| MediaHub Import/Export | SMOK-50156 | The selected clip is always framed within the MediaHub when the Hierarchy mode is selected, making it impossible to scroll and add another clip to the selection. |
| MediaHub Import/Export | SMOK-50422 | MediaHub might crash when browsing numbered file sequence made of different file formats. |
| MediaHub Import/Export | SMOK-50530 | No Look Timeline FX is created when importing an EDL from Avid Media Composer when the ASC_SAT value is between parenthesis. |
| MediaHub Import/Export | SMOK-50853 | Importing High Frame Rate media files in MediaHub does not show the right duration if the Automatic Rate Detection option is enabled (Format Specific Option/<File Format>/Metadata. |
| MediaHub Import/Export | SMOK-50916 | QuickTime files are not correctly seen in MediaHub if the Clean Aperture option is enabled and the files do not have Clean Aperture data. |
| MediaHub Import/Export | SMOK-51137 | Non beauty channels from Multi-Channel OpenEXR files generated with the Write File node are not seen in The Foundry's Nuke even if it is part of the media file. |
| Open Clips | SMOK-46666 | Clips created with Pattern Browsing do not show the right media for the TIFF file format. |
| OS and Software Configuration | SMOK-50268 | Clicking Apply in Flame Setup entirely modifies the xorg.conf, overwriting custom changes that had been made to it. |
| Player | SMOK-48772 | The Broadcast Delay setting in the Preferences' Audio tab randomly shifts by 1 frame. |
| Player | SMOK-50027 | The tooltips displayed inside the Fullscreen Player do not have any content. |
| Player | SMOK-50523 | In random scenarios the playback of a clip will freeze the system graphics. |
| Project and User Management | SMOK-50962 | Sorting projects by date with a descending order crashes the application. |
| Project and User Management | SMOK-51074 | When working in a collaboration environment, the last used remote Flame Family user profile is not selected when restarting the application. |
| Pybox | SMOK-50024 | Accessing the file browser from a Pybox after the application has been restarted does not show the location of the referenced file but the root of the file system. |
| Python API | SMOK-50646 | Name changes made through the Python API are not sanitized like the changes made from the user interface. |
| Shotgun | SMOK-50935 | The Shotgun Publish window does not appear after you use Burn or Background Reactor as your rendering method. |
| Timeline | SMOK-49842 | It is not possible to navigate to the previous or next Marker if the current Marker is on a subframe. |
| Timeline | SMOK-50222 | The Effects tab's Storyboard view shows incorrect frames for a clip on which Scene Detect and Consolidate were used. |
| Timeline | SMOK-50891 | The application becomes unstable when deleting an Action Timeline FX. |
| Timeline | SMOK-51112 | Setups and Timeline segments colours might be lost when your OS is not set to English and you open the Neat Video editor. |
| UI | SMOK-49802 | A Qt window ghost remains when the window is closed while the focus is not on the Flame application. |
| UI | SMOK-50368 | It is no longer possible to sort entries by creation date in the File Browser. |
| Views and Multiviews | SMOK-48983 | The image in the Reference buffer is often offset or corrupted in the Effects tab or Batch when using Action or Image. |
| Views and Multiviews | SMOK-50125 | It is not possible to set Batch & Batch FX to default with the Schematic and Scopes view in 2-Up View when a Broadcast Monitor is enabled. |
| Components | Key | Summary | Workaround |
| Action General | SMOK-50823 | Some Blending modes (Screen, Overlay, Soft Light, Hard Light, Difference, Exclusion, Divide) are not working with Refraction. | |
| Action General | SMOK-51320 | The Face and Z-Depth extraction may not give an expected result on Video or Scene Linear source media. | Apply a conversion to Logarithmic colour space before using the Face or Z-Depth extraction. |
| Action Rendering | SMOK-50416 | Geometry sorting issue if Transparency is used on Mac platforms. | |
| Action Selective | SMOK-50753 | Selectives stop working if the scene contains an HQ Z-Depth Map. | |
| Animation Editor | SMOK-50526 | Keyframes' tangents are not always copied properly between channels. | |
| Backburner | SMOK-51194 | Backburner jobs will fail if the name of the job location file is longer than 256 characters. | Reduce the path size but reducing the length of the file names. |
| Batch Groups | SMOK-51121 | The application crashes when Batch's Smart Replace is used on a Batch Group that originated from a Matte Container. | |
| Conform | SMOK-50504 | The File Name match criteria does not work when importing an AAF or XML file that contains file names with non English characters. | |
| Conform | SMOK-51171 | Media cannot be linked when a Timeline segment has infinite handles due to a Timewarp Timeline FX. | Do a Consolidate Handles on the unlinkable segments with a value of 0: Select the segments in the timeline and right click -> Commit -> Consolidate Handles |
| Desktop & Reels | SMOK-50418 | The application crashes when you undo a Match operation that created a clip in Batch while you are in the Batch tab. | |
| Effects Tab | SMOK-50274 | Artifacts can appear when transforming Geometries on AJA_KONA enabled machines, especially when Refraction and/or Light Wrap effects are used. | |
| LUSTRE: HDR Workflow | SMOK-51085 | Reloading a Dolby Vision HDR grade does not enable the External Content Mapping Unit (eCMU). | Enable the eCMU manually. |
| MediaHub Import/Export | SMOK-51172 | Wrong alpha channel generated when exporting a pre-rendered BFXa clip as RGBA format. | Flush render for BFXa content prior to exporting content. |
| OS and Software Configuration | SMOK-51125 | NFS service does not start if /etc/fstab refers to an invalid source for mount point /mnt/StorageMedia. | Comment out line in /etc/fstab e.g.: {noformat} #/dev/vg00/lvol1 /mnt/StorageMedia xfs rw,noatime,inode64,nofail{noformat} and reboot. |
| Welcome Screen | SMOK-51201 | Clicks are not registered in the Welcome Screen when the Welcome Trial window is displayed underneath. | Double-click on the Close Welcome Screen button to access the Flame Trial Window. Reopen the Welcome Screen from the Help Menu within the application. |