Troubleshooting Roombook

Troubleshoot common issues when working with Roombook.

Cannot calculate area

Possible causes:

Values inaccurately report

Project unit settings are likely incompatible. See Project Settings.
  • If no decimal positions are set, decimals will report as 0. For example, 0.10 will report as 0. Define the number of decimals.
  • Decimal places are different. Revit allows to define different decimals for length, area and volume. Set the number of decimals to uniform values.
  • If no units for area or circumference are displayed in a tag, be sure to define the appropriate suffix.
  • Be sure rounding is set correctly for your needs.

Roombook data will not export to Excel

Possible causes:
  • Excel export templates (*.xlt) are located in the wrong directory. Place them in the Export\Excel directory of the Roombook installation path.
  • Excel must be installed for exporting to an Excel file.
  • The export template was customized incorrectly or is corrupt. See About Excel Templates for Roombook.
  • If the exported file is empty, be sure that rooms and room groups are selected on the Calculate Room Quantities dialog. See Select Rooms and Room Groups.