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FAQ for Autodesk® Rendering in AutoCAD

For the latest information and community discussions, visit the A360 Drive Services forum at http://www.autodesk.com/cloud-support.

Why does validation fail when uploading my drawing?

  • Make sure that you are using an AutoCAD drawing file (DWG) or an eTransmit ZIP file saved directly from AutoCAD 2010 or later.
  • Make sure that your file contains 3D solids or surfaces. The service cannot render 2D geometry or paper space views.
  • Autodesk recommends that your file contains at least one camera view.

How can I improve the appearance of rendered images?

  • Try increasing the Render Quality value.
  • Try adjusting the lighting in AutoCAD.
  • Make sure that you include any xrefs or custom materials by creating an eTransmit archive.

Why doesn't the rendering update or respond?

  • The source file may be too complex. Try using a lower Render Quality or smaller Image Size value.

Why does my image fail to render?

  • Check your lighting settings in AutoCAD. For example, a spot light could be pointing in the wrong direction.
  • Try saving and uploading the drawing again.

Why aren't some settings and RPC (Rich Photorealistic Content) objects in the rendering?

  • Fog is not supported.
  • Text and MText are not supported. Convert them to a mesh object before rendering.
  • Standard lights (lightingunits=0) and distant lights are not supported; they are converted to Photometric lights.
  • Default lights are not exported. If no explicit lights are in the scene, the rendering shows only the nonilluminated diffuse color of the objects.
  • Shadow settings are ignored. Shadows are always ray traced.
  • Background overrides (solid/gradient/image, sun/sky) are not supported.

What are the differences between renderings using Autodesk® Rendering and AutoCAD renderings?

  • Generally, these renderings should be similar. Differences might be apparent when using an older AutoCAD file that was automatically updated in a newer version of AutoCAD.
  • In some cases, the scale of your texture might be different from the AutoCAD renderings. Ensure that the Conversion unit in the Units dialog box is not set to Unitless.

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