Track all of the activities related to the incident by creating complaints, notes, investigation work or impact assessments.
All activities you create will show up on the incident timeline.
For information on creating Impact activities, see Create an Impact Assessment.
To add a complaint, note or investigation activity
- On the incident's Timeline tab, click on the Create Activity button and select an option.
- Fill out the details and upload any file attachments.
- Then click Create.
To associate an alert to the incident
- Click on the Create Activity button and select Alert.
- Then select the relevant alert and click Add to Incident.